Research by Weber and Shadwich shows organizations that incorporate civility into their workplace culture experience on average 30% more revenue, along with increases in retention and engagement.
The Civility Solution:
How civility at work can increase retention,
engagement and profitability
Thursday, September 22, 2016 - 8:15 a.m. to 4:15 p.m.
Details here. PDF brochure here.
Civility goes way beyond being nice at work, and it will take more than a respectful workplace policy to get you there - but, by correctly assessing civility in your workplace and then engaging in strategic training in key skill areas, you can save time and money - and experience the benefits of civility at work.
Learn the conditions and core competencies that underpin civility in the workplace and pull it all together by building your Civility at Work Toolkit.
Workshop facilitator Lew Bayer is nationally recognized as Canada's leading expert on civility in the workplace and is the Founder of the Centre for Cultural Competence and President of CivilityExperts.com. A six time published author, national columnist and faculty member at Georgetown University, Lew recently won a Manitoba Woman Entrepreneur of the Year award in the International Business category.