The Civility Solution: How civility at work can increase retention, engagement and profitability

Tuesday, September 12, 2017

CMD Optional Course - Gain a toolkit for assessing civility and building a culture of civility in your workplace to increase retention, engagement and revenue.

Beyond Influence: The Power of Story for Leadership

Thursday, September 14, 2017

This morning workshop is designed to give leaders the tools to identify essential elements of story, discover your leadership stories, and explore winning story structures.

QUEST - Negotiation Skills: Hacks & Facts

Wednesday, September 20, 2017

This QUEST luncheon presentation explores the benefits of a win-win approach to negotiation and key strategies to prepare for negotiation.

Building Resilient Teams

Thursday, September 21, 2017

CMD Optional Course - Equip leaders and teams with the attitudes, skills and processes needed to effectively navigate challenging situations and quickly recover from conflict in ways that build team resilience.

Certificate in Management Development (CMD) - Fall 2017

Tuesday, September 26, 2017

The first course in the CMD Program is Management Essentials on Tuesday, September 26. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Management Essentials

Tuesday, September 26, 2017

CMD Core Course - Learn the responsibilities of a leader and a manager, how to develop individuals and teams to peak performance, and review the different leadership models.

Crucial Conversations Training

Thursday, September 28, 2017

CMD Optional Course - At this two day workshop on September 28 & 29, you will learn skills for creating alignment and agreement by fostering open dialogue around high-stakes topics.

Simple Rules for Organizational Change

Tuesday, October 03, 2017

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Foundations for Coaching Success: Workplace Motivators and Coaching/Mentoring Principles

Wednesday, October 04, 2017

CMD Optional Course - Attend this two day workshop on October 4 & 5 to strengthen your coaching skills and enhance your ability to influence, manage and motivate others to perform at their best.

Emotional Intelligence

Tuesday, October 10, 2017

CMD Core Course - Learn to use emotional intelligence for your personal, professional and leadership development, and to build a high-performance team.

Mastering Your Time Management Skills

Wednesday, October 11, 2017

Attend this interactive afternoon workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

Writing Effective Minutes

Thursday, October 12, 2017

CMD Optional Course - Learn tools and techniques for mastering the art of writing effective minutes, including note-taking, summarizing, interacting with the chair, using clear language and templates, developing agendas, and more.

Effective Conflict Resolution

Tuesday, October 17, 2017

CMD Core Course - Review the sources of conflict and the different conflict management styles. Practice the skills needed for resolving conflict effectively.

Managing Four Generations in the Workplace

Wednesday, October 18, 2017

CMD Optional Course - For the first time in history, there are four generations working side-by-side. Learn how to understand and manage each generation uniquely.

Communication and Relationship Awareness Training: A Key to Team and Leadership Development

Thursday, October 19, 2017

CMD Optional Course - This highly interactive training enables participants to reach new heights of interpersonal skill development and enables the development of high performance teams.

Making Personality Work

Tuesday, October 24, 2017

CMD Core Course - Learn to identify the different personality types and how to interact and communicate effectively with each. Receive an assessment of your personality type and develop action plans for individual growth.

Performance Conversations: Feedback, Defensiveness, Abrasive Behaviour

Wednesday, October 25, 2017

CMD Optional Course - At this two day workshop on Wednesdays, Oct 25 and Nov 15, learn to deliver effective feedback, and deal with defensiveness and abrasive behaviour.

Certificate in Leadership Development (CLD) - Fall 2017

Tuesday, October 31, 2017

The 7 day Workplace Leadership program will be held on October 31, November 7, 14, 21, 28, December 5, and 12. The CLD equips you to be a more effective leader.

Leading Successful Presentations

Wednesday, November 01, 2017

CMD Optional Course - This workshop will enhance your ability to plan and deliver a well-structured and polished presentation.

Writing for Impact and Results

Wednesday, November 08, 2017

CMD Optional Course - This workshop will give you the knowledge and skills to enhance your success as a business writer, including a component on email communication.

Negotiation Essentials: Strategies for Success

Wednesday, November 22, 2017

CMD Optional Course - At this two day course on November 22 and 23 you will gain essential strategies and tips, learn a negotiation model, and examine key communication skills for success in negotiating.

Influencer Training

Wednesday, November 29, 2017

CMD Optional Course - At this two-day workshop on November 29 & 30, you will learn proven strategies to drive rapid and sustainable behaviour change for teams and organizations.

Project Management: A Practical Approach

Wednesday, December 06, 2017

CMD Optional Course - This introductory two-day workshop on December 6 and 7 will show you how to manage your projects successfully with practical skills such as project planning, scheduling, tracking, change management and reporting.