Adaptability, Resilience and a Growth Mindset

Future-Proof Your Team with Adaptability, Resilience and a Growth Mindset

In a world where change is the only constant, equip your people with the mindset to thrive, not just survive.

Resilience and a Growth Mindset are learning to bounce back from adversity and adapt to sudden change, while remaining optimistic. 

Aspects of adaptability and resilience include the ability to achieve or adjust goals and behaviours, when expected or unexpected change occurs – by planning, staying focused, persisting, and overcoming setbacks. For example, we use this skill to change work plans, meet new deadlines, learn how to work with new tools, and improve our skills through feedback. 

Why Resilience and Adaptability Matter More Than Ever

According to a recent report on the future of jobs, up to 40% of existing job skill sets will shift in the next five years. That means employees who can pivot, persevere, and stay positive under pressure will be the ones driving innovation and growth.

Resilience and a growth mindset are the backbone of a high-performing, future-ready teams. 

Critical in today’s workplace, these skills empower employees to:·        

  • Adapt to changes in the workplace (ex. new tools, technology, deadlines, and workflows) without losing momentum
  • Bounce back from setbacks with confidence and clarity
  • Turn feedback into fuel for continuous improvement
  • Approach challenges as opportunities for learning, growth, and development

Teams will benefit from greater agility in the face of disruption, a healthier, more balanced approach to stress and change, and a culture of curiosity, optimism, and continuous growth.

Whether it’s navigating a merger, rolling out new tech, or responding to market shifts, resilient employees don’t just cope, they lead by staying focused, flexible, and future-ready

WORKSHOP BONUS! Participants will receive 30 days of complimentary access to an Adaptability Toolkit. 

The Relational Skills Training Program

Adaptability, Resilience and a Growth Mindset is one of eight Relational Skills that together equip employees to work well together and do so in a way that builds trust, creates a respectful workplace, supports inclusion, and helps employees manage effectively in an ever-changing, increasingly digital and global world.

Relational Skills Course / Certificate (two day program)

One day focused courses on each of the Relational Skills.


Facilitator

Lew Bayer
Civility Experts Inc.

For more than 20 years, Lewena Bayer has been internationally recognized as the leading expert on civility at work. With a focus on social intelligence and culturally-competent communication, the team at Civility Experts – which includes 501 affiliates in 48 countries – has supported hundreds of organizations in building better workplaces.

In addition to her role as CEO of the international civility training group Civility Experts Inc., Lew is Chair of the International Civility Trainers’ Consortium, President of The Center for Organizational Cultural Competence, and Founder of the In Good Company Etiquette Academy Franchise. Most recently, Lew was selected as an International Advocate for Aegis Trust, a UK based organization focused on peace education and the prevention of genocide. This is also an Education Chair for Global Goodwill Ambassadors Foundation.

Dr. Lew Bayer is a 17-time published author, educator, speaker and multi-awarded in the field of Civility. Her books include the international bestseller The 30% Solution, Manufacturing Civility, Civility at Work, and Golden Rule Peace. She is one of only 14 Master Civility Trainers in the world, a distance faculty member at Georgetown University Center for Cultural Competence, a long-term facilitator at the Canadian Management Center in Toronto, and Instructor of Social Justice at MITT. Most recently, she completed the Champions of Humanity Master Peace Educator Certificate Program at the Kigali Peace School in Rwanda.

Lew’s many awards and recognitions include International Peace Ambassador Award, Manitoba Woman Entrepreneur (International Business) and National Woman of Inspiration Award, as well as recognition at World Civility Day for three consecutive years.

Her entire career has been focused on speaking about, and fostering values of equity, inclusion, democracy, compassion, and justice.


Fees

Please review event Terms & Conditions

Cancellations (by the attendee) must be received in writing no later than 14 days prior to the course start. 


Partners

Members of the following organizations receive the partner rate for this event.

  • CPHR Manitoba

Funding provided by The Manitoba government.


Course Credits

  • An optional course (7 credit hours) in the 70 credit hour QNET Certificate in Management Development (CMD)
  • Eligible for credit in the CAM:OE (Certificate in Applied Management: Organizational Effectiveness) in partnership with the University of Manitoba, Continuing Education
  • This program has been approved for 8 CPHR Continuing Professional Development Hours by CPHR Manitoba

Funding provided by The Manitoba government.

Adaptability, Resilience and a Growth Mindset
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UPCOMING DATES:
May 28, 2026 at 8:15 am - 4:15 pm REGISTER HERE
One Day Course
8:15 am - 4:15 pm
LOCATION:
QNET
660-175 Hargrave Street
Winnipeg, Manitoba
R3C 3R8
FEES:
Member: $419.00 (+GST)
Event Partner: $419.00 (+GST) see list below
Non-Member: $489.00 (+GST)

Lew was dynamic, fun, easy to ask questions, didn’t restrict the conversation. She had lots of real-world examples for us and kept us engaged with activities.

Very credible and her passion came through. Lew engaged the group effectively and left me wanting to learn more. 

Lew was such a knowledgeable speaker, I could listen to her all day. The information was valuable and I can start using it tomorrow.

Enjoyed her style. Great explanations with examples for you to relate to.

Event Partners