Citizenship and Civility

With skills in citizenship and civility, you’ll learn how to take an active role in the community and work to make our planet more peaceful, sustainable and fairer.

Increasingly SMEs are tied to, impacting, and interacting with communities, e.g., for recruitment, to achieve social impact, and to build social capital. 

Individuals benefit – as do companies – by learning how “community” and citizenship mentality is necessary to thrive in 21st century and beyond.

Why is this skill critical for the workplace?

• Increase retention and engagement in the workplace
• Reduce absence or lateness
• Reduced employee and customer compalints

Emphasizing citizenship and civility will yield results for your workplace such as:

• DECREASED stress, complaints, and miscommunications
• INCREASED wellbeing and commitment to the organization
• IMPROVED employee performance and customer fulfilment

Citizenship and Civility is one of eight Relational Skills that together equip employees to work well together and do so in a way that builds trust, creates a respectful workplace, supports inclusion, and helps employees manage effectively in an ever-changing, increasingly digital and global world.

* Learn more about the Relational Skills Program / Training:

• Relational Skills Critical to the Changing World of Work (free virtual information session) – Thursday, September 5 from 10:00 to 11:00 a.m.

• Relational Skills Course / Certificate – two day program on Thursdays, October 3 & 10

Designed for leaders, managers, human resources, trainers, and other professionals, the entire Relational Skills program* helps organizations address:

• staff retention
• diversity and inclusivity
• onboarding
• mental health
• customer service
• productivity
• teamwork
• safety

Some of the benefits for employees who are offered Relational Skills training* include increased ability to:

• Be situationally aware
• Show empathy and shared perspective
• Relate from a “people first” point of view
• Be change ready
• See situations from a systems perspective
• Adopt a “global citizen” mindset
• Engage with others in a respectful way
• Build self-management and self-awareness skills

Facilitator

Jaime Mann

The Amaryllis Project, Econo Wall and Ceilings Ltd.

The concept of connection as currency fuels Jaime’s practice, and as a Workplace Education Manitoba certified Skills for Success Workplace Practitioner ©  and Relational Skills Trainer ©, she is passionate about helping organizations and teams thrive in our ever-changing world of work.

Jaime is an Associate Certified Coach (ACC), Member of the International Coaching Federation (ICF) and the Canadian Positive Psychology Association (CPPA), Gallup-Certified Strengths Coach, Master Certified Civility Trainer, and is currently pursuing a Master’s Degree of Professional Studies (MPS) in the Psychology of Leadership at Penn State University.

Jaime Mann is committed to growth and transformation – within herself, her companies and her community. By teaching skills tied to the power of social intelligence and civility to improve team collaboration, employee engagement and productivity, Jaime’s clients have experienced the measurable impact of leadership as a mindset, and that each one of us has the power to influence and positively impact those we interact with.

Fees

• QNET Members: $419.00 + GST  | QNET member list
• Non-Members: $489.00 + GST  | Join QNET

Please review event Terms & Conditions

Cancellations (by the attendee) must be received in writing no later than 14 days prior to the course start. 

Course Credits

• An optional course (7 credit hours) in the 70 credit hour QNET Certificate in Management Development (CMD). 
• Eligible for credit in the CAM:OE (Certificate in Applied Management: Organizational Effectiveness) in partnership with the University of Manitoba, Continuing Education

Funding provided by The Manitoba government.