Collaborative Negotiation and Conflict Resolution

This course is part of the QNET Certificate in Project Management (CPM)

Conflict is inevitable in negotiation. People will disagree on priorities, approaches, solutions, costs, timeframes, roles, responsibilities, services, etc. Professionals negotiate on a daily basis. Traditional (positional) negotiation techniques often result in:

• Unwise agreements (or no agreement at all!)
• Damaged relationships
• Unresolved conflicts
• Inefficient use of valuable resources and time

There is an alternative: collaborative (also known as principled) negotiation. This one day workshop focuses on collaborative conflict resolution and negotiation techniques through a combination of lecture and role play exercises.

Upon completion, attendees will be able to:

• Define sources and levels of conflict in the workplace
• Describe the advantages and disadvantages of five conflict resolution styles
• Apply the appropriate conflict resolution style
• Distinguish between positional negotiation and principled negotiation
• Apply the four principles of negotiation to reach a collaborative agreement
• Use strategies to surmount obstacles presented by obstinate negotiators

Gord Gibben, PMP

A recognized expert in ‘soft skills’, Gord is the president and lead instructor for GPM Training Solutions Ltd. specializing in leadership training for corporate and academic clients. He is a frequent speaker and instructor at professional development conferences. An energetic and highly interactive instructor, one of Gord’s strengths is his ability to relate practical real world experience to classroom theory.rnrnGord brings to his training sessions over 30 years of leadership experience in government and private sector organizations. He has managed multi-million-dollar projects, established Project Management Offices, and written over sixty e-Books on project leadership.

Fees:

• QNET Members: $429.00 + GST | QNET member list
• Event Partners: $429.00 + GST
• Non-Members: $499.00 + GST | Join QNET

Please review event Terms & Conditions

Cancellations (by the attendee) must be received in writing no later than 8 days prior to the course start. 

Course Credits:

• A core course (7 credit hours) in the 28 credit hour QNET Certificate in Project Management (CPM). 
• An optional course (7 credit hours) in the 70 credit hour QNET Certificate in Management Development (CMD). 
• Eligible for credit in the CAM:OE (Certificate in Applied Management: Organizational Effectiveness) in partnership with the University of Manitoba, Continuing Education

Funding provided by The Manitoba government.