Emotional Intelligence (Virtual)

This course is also offered in person, details here: Emotional Intelligence (In Person)

‘You cannot manage other people unless you manage yourself first.‘  Peter Drucker

Research shows that Emotional Intelligence (EI) can be twice as important as IQ and technical skills in determining who will become a top performer. Synonymous with great leadership, EI is best defined as the ability to manage ourselves and relate to others.

Emotionally intelligent people form strong relationships, communicate effectively, are authentic, develop trust and cope effectively in difficult circumstances.

Find out if you have it, why you need it and how to develop it.

At this workshop you will:

  • Review the 15 skills for success and complete a subjective analysis of your emotional intelligence using the EQ-i 2.0 model.
  • Examine the case for self-awareness and self-management: Don’t be one of the “smart” people who fail. 
  • Review the connection to effective leadership.
  • Determine how EI can be used for leadership development, personal development, performance management, coaching, building high performing teams, selection, retention and career development.
  • Receive your results from the EQ-i 2.0 Survey. (You are not required to share the details of your report in the session).
  • Review tools and strategies to enhance your emotional intelligence to develop both personally and professionally.

The EQ-i 2.0 brings you the most advanced and thoroughly researched measure of emotional intelligence in the assessment industry, yielding more powerful insights than ever before.


Heather Erhard
Founder and Director, Erhard Associates

Heather Erhard, BSW, CMC, CPCC, PCC is the founder and Director of Erhard Associates, a management consulting, coaching and training firm dedicated to enhancing individual, team and organizational effectiveness. She brings over 25 years of experience in leadership development, strategic planning, team building, facilitation and executive coaching. She is known for her ability to engage her audience through humour, guided discussion and practical examples, so participants leave with strategies to apply the next day. She works extensively in the area of Emotional Intelligence, facilitating workshops, presenting at conferences and providing individual and group coaching. She has conducted over 4000 Emotional Intelligence assessments.  She has taught at the University of Manitoba, the University of Winnipeg and Queen’s University. Her passion is coaching individuals and groups to the next level of success.


*(includes $90 EQ-I 2.0 questionnaire, required for the course):

  • QNET Members: $499.00 + GST QNET member list
  • Event Partners (see list below): $499.00 + GST
  • Non-Members: $579 + GST Join QNET

Please review event Terms & Conditions

Cancellations (by the attendee) must be received in writing no later than 8 days prior to the course start. 


Members of the following organizations receive the partner rate for this event.

  • Manitoba Aerospace

Funding provided by The Manitoba government.

Course Credits

  • A core course (7 credit hours) in the 70 credit hour QNET Certificate in Management Development (CMD)
  • Eligible for credit in the CAM:OE (Certificate in Applied Management: Organizational Effectiveness) in partnership with the University of Manitoba, Continuing Education



Emotional Intelligence (Virtual)

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Course not currently scheduled
2 half days
Tues/Thur, March 5 & 7 - 1:00 pm - 4:30 pm (both days)
Virtual Course: Zoom
Member: $499.00 (+GST)
Event Partner: $499.00 (+GST) see list below
Non-Member: $579.00 (+GST)

I found everything was very useful. But I really liked that the report was tailored to each person to help them realize where their EI is at and how to improve themselves.

Very beneficial and I think our entire team could benefit, not just leadership team.

I found the session to be very insightful about my strengths and weaknesses. It has made me more aware of my EI and how I can improve and work on myself, both in my professional and personal life.

This session was very well run and provided excellent material to the attendees.

interactive and very applicable

GREAT! Lots of take away lessons and the ability to apply new strategies very easily with the suggestions that were included in the notes given.

Great information! Very aplicable. Good opportunities to discuss, practice and apply through exercises.

Event Partners