Problem Solving and Decision Making:

Getting to the Root Cause and Making Better Team Decisions

Managers are faced with problems and decisions on a daily basis. Sometimes decisions made with the right intent fail to solve the original problem, and often make it worse!

This one-day session provides techniques to determine the root cause of problems and make the most effective team decisions.

Upon completion of this workshop, attendees will be able to:

  • Apply problem analysis techniques to uncover the root cause of the problem
  • Apply rational decision making strategies to determine the optimum solution
  • Choose the appropriate decision making style to make effective decisions
  • Facilitate team consensus on decisions

COURSE OUTLINE:

Rational Problem Solving

  • Problem identification and definition
  • Problem analysis
  • Alternatives solution identification
  • Solution implementation and evaluation

Root Cause Analysis

  • Control charts
  • Pareto analysis
  • Cause and effect diagrams
  • Other root cause techniques

Rational Decision Making

  • Identifying decision criteria
  • Ranking alternatives
  • Scoring and risk assessment

Decision Trees

  • Building decision trees
  • Quantifying decisions
  • Calculating decision outcomes

Other decision making techniques

  • Pairwise ranking
  • Readiness assessment
  • Nominal Group
  • Affinity analysis
  • Team Decision Making

Gord Gibbon, PMP

A recognized expert in ‘soft skills’, Gord is the president and lead instructor for GPM Training Solutions Ltd. specializing in leadership training for corporate and academic clients. He is a frequent speaker and instructor at professional development conferences. An energetic and highly interactive instructor, one of Gord’s strengths is his ability to relate practical real world experience to classroom theory.

Gord brings to his training sessions over 30 years of leadership experience in government and private sector organizations. He has managed multi-million-dollar projects, established Project Management Offices, and written over sixty e-Books on project leadership.


Fees:

Please review event Terms & Conditions

Cancellations (by the attendee) must be received in writing no later than 8 days prior to the course start. 

Problem Solving and Decision Making :
Getting to the Root Cause and Making Better Team Decisions
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UPCOMING DATES:
May 14, 2025 at 8:15 am - 4:15 pm REGISTER HERE
1 day course
LOCATION:
QNET
660-175 Hargrave St.,
Winnipeg, Manitoba, R3C 3R8
FEES:
Member: $429.00 (+GST)
Event Partner: $429.00 (+GST) see list below
Non-Member: $499.00 (+GST)

The facilitator is an exceptionally skilled speaker. He possesses the remarkable ability to educate on complex concepts by providing vivid and relatable examples. This approach greatly enhances our comprehension and allows us to grasp the subject matter.