Relational Skills Course / Certificate
Two day course – Wednesdays – January 15 & 22
8:15 am to 4:15 pm
In person at QNET Training Centre, 660-175 Hargrave Street

The “Relational Skills” cluster is made up of 8 skills that together equip employees to not only work well together, but to do so in a way that builds trust, creates a respectful workplace, supports inclusion, and helps employees manage effectively in an ever-changing, increasingly digital and global world.

Designed for leaders, managers, human resources, trainers, and other professionals, the topics covered in this micro-credential course help organizations address: 

• staff retention
• diversity and inclusivity
• onboarding
• mental health
• customer service
• productivity
• teamwork
• safety

BONUS! 10 Relational Skills Tools for your ongoing learning 

COURSE SUMMARY:

Introduction to the Relational Skills for Success 
Learn about what Relational Skills are and how they apply to the workplace.

Change and Continuous Learning:
Your ability to achieve or adjust goals and behaviours when expected or unexpected change occurs. 

Social Intelligence:
Social intelligence is the capacity to know oneself and to know others.  

Cultural Competence:
Understand how cultural differences shape our worldview and appreciate and adapt to cultural differences 

Collaboration:
Your ability to contribute and support others to achieve a common goal. 

Resilience and a Growth Mindset:
Learning to bounce back from, or deal effectively with adversity, and adapt to sudden change while remaining optimistic. 

Systems Thinking:
Thinking about surrounding variables and considering a workplace as an entire ecosystem, not just individual parts.

Citizenship and Civility:
Learn how to take an active role in the community and work to make our planet more peaceful, sustainable, and fairer.

Workplace Applications and Putting it All Together:
Examining how to adapt and transfer the Relational Skills to the workplace.

Communication in the New World of Work:
How to exchange information between individuals in the context of the Canadian workplace.

CERTIFICATE REQUIREMENTS:

Participants must complete the following to achieve the Certificate: 

• Full participation in the two day in person course
• Course pre-reading 
• Self-directed learning 
• Course homework
• Exam (in class on day 2)

Interested in additional training on the Relational Skills?

Check out these one day courses that will delve specifically into each of the Relational Skills:

• Social Intelligence
• Collaboration
• Adaptability, Resilience and a Growth Mindset
• Cultural Competence
• Citizenship and Civility
• Systems Thinking
• Change and Continuous Learning 
• Communication and the New World of Work

Facilitator

Fees

Regular Fees

• QNET Members: $1190.00 + GST  | QNET member list
• Non-Members: $1390.00 + GST  | Join QNET

Please review event Terms & Conditions

Cancellations (by the attendee) must be received in writing no later than 14 days prior to the course start. 

Partners

Members of the following organizations receive the partner rate for this event.

• CPHR Manitoba

Funding provided by the Manitoba government.

Course Credits

• An optional course (14 credit hours) in the 70 credit hour QNET Certificate in Management Development (CMD). 
• Eligible for credit in the CAM:OE (Certificate in Applied Management: Organizational Effectiveness) in partnership with the University of Manitoba, Continuing Education
• This program has been approved for 16 CPHR Continued Professional Development Hours by CPHR Manitoba.