Relational Skills Course / Certificate

Early registration discount: save $200 when you register by August 20, 2024

Relational Skills Course / Certificate
Two day course – Wednesdays – September 11 & 18, 2024
8:15 am to 4:15 pm
In person at QNET Training Centre, 660-175 Hargrave Street

The “Relational Skills” cluster is made up of 8 skills that together equip employees to not only work well together, but to do so in a way that builds trust, creates a respectful workplace, supports inclusion, and helps employees manage effectively in an ever-changing, increasingly digital and global world.

Designed for leaders, managers, human resources, trainers, and other professionals, the topics covered in this micro-credential course help organizations address: 

  • staff retention
  • diversity and inclusivity
  • onboarding
  • mental health
  • customer service
  • productivity
  • teamwork
  • safety

BONUS! 10 Relational Skills Tools for your ongoing learning 


Introduction to the Relational Skills for Success 
Learn about what Relational Skills are and how they apply to the workplace.

Change and Continuous Learning:
Your ability to achieve or adjust goals and behaviours when expected or unexpected change occurs. 

Social Intelligence:
Social intelligence is the capacity to know oneself and to know others.  

Cultural Competence:
Understand how cultural differences shape our worldview and appreciate and adapt to cultural differences 

Your ability to contribute and support others to achieve a common goal. 

Resilience and a Growth Mindset:
Learning to bounce back from, or deal effectively with adversity, and adapt to sudden change while remaining optimistic. 

Systems Thinking:
Thinking about surrounding variables and considering a workplace as an entire ecosystem, not just individual parts.

Citizenship and Civility:
Learn how to take an active role in the community and work to make our planet more peaceful, sustainable, and fairer.

Workplace Applications and Putting it All Together:
Examining how to adapt and transfer the Relational Skills to the workplace.

Communication in the New World of Work:
How to exchange information between individuals in the context of the Canadian workplace.


Participants must complete the following to achieve the Certificate: 

  • Full participation in the two day in person course
  • Course pre-reading 
  • Self-directed learning 
  • Course homework
  • Exam (in class on day 2)

Jaime Mann
The Amaryllis Project, Econo Wall and Ceilings Ltd.

The concept of connection as currency fuels Jaime’s practice, and as a certified Skills for Success Workplace Practitioner and Relational Skills Trainer, she is passionate about helping organizations and teams thrive in our ever-changing world of work.

Jaime is an Associate Certified Coach (ACC), Member of the International Coaching Federation (ICF) and the Canadian Positive Psychology Association (CPPA), Gallup-Certified Strengths Coach, Master Certified Civility Trainer, and is currently pursuing a Master’s Degree of Professional Studies (MPS) in the Psychology of Leadership at Penn State University.

As a business owner of a commercial construction company and a psychology leadership expert, Jaime Mann is committed to growth and transformation – within herself, her companies and her community. This commitment is what led to her create The Amaryllis Project, a coaching and advisory firm focused on leadership development, and building better workplaces.

By teaching skills tied to the power of social intelligence and civility to improve team collaboration, employee engagement and productivity, Jaime’s clients have experienced the measurable impact of leadership as a mindset, and that each one of us has the power to influence and positively impact those we interact with.


Early Registration Fees (register by August 20, 2024)

Regular Fees (after August 20)

Please review event Terms & Conditions

Cancellations (by the attendee) must be received in writing no later than 14 days prior to the course start. 


Funding provided by the Manitoba government.

Course Credits

  • An optional course (14 credit hours) in the 70 credit hour QNET Certificate in Management Development (CMD)
  • Eligible for credit in the CAM:OE (Certificate in Applied Management: Organizational Effectiveness) in partnership with the University of Manitoba, Continuing Education

Funding provided by The Manitoba government.

Relational Skills Course / Certificate

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Sep 11, 2024 at 8:15 am - 4:15 pm REGISTER HERE
Two day course - Wednesdays - Sept 11 & 18, 2024
8:15 am - 4:15 pm each day
660-175 Hargrave Street
Winnipeg, Manitoba
R3C 3R8
Member: $990.00 (+GST)
Event Partner: $990.00 (+GST) see list below
Non-Member: $1,190.00 (+GST)