Writing Effective Minutes (In Person)

When someone asks you to take minutes at a meeting, do you cringe and say, “Why me?” Do you write furiously during a discussion and then scratch your head to make sense of what you wrote after the meeting? Have you ever read minutes and then wondered if you and the minute-taker were even on the same planet? If you’ve said “yes” to any of these questions… you’re not alone.

Creating effective minutes is a process that people commonly struggle with. The reason? They usually have never had the opportunity to learn the tools and techniques for mastering the art of writing effective minutes. As well, people often don’t recognize the important role the minute-taker plays in the success of the meeting. This high-energy workshop resolves those issues. Participants will take an active part in learning the techniques for writing effective minutes. You will receive a comprehensive manual with notes, samples and exercises designed to be a shelf reference. Some pre-course work will be required.

This training focuses on:

  • note-taking and summarizing efficiently
  • interacting with the chair to keep the discussion on track
  • giving the readers the information they need
  • using clear, concise language
  • using templates to write the minutes
  • developing effective agendas

This Full Day course can be offered either in person or virtually:

  • Virtual includes 3 components: half day virtual learning session + pre-course work + post-course work
  • In person is generally offered 8:15 a.m. to 4:15 p.m. at the QNET Training Room


Susan Portelance
Instructor, Eclectic Communications

Susan is an instructor, instructional designer and writing coach for Eclectic Communications. After many years in the corporate world, Susan has turned her love of language into a career as a writer, editor and trainer. As an editor, Susan works with her clients to craft effective communications – from newsletters and blogs to eBooks and proposals. Susan brings to the classroom over 20 years of training experience and four years of Toastmasters participation where she has honed her public speaking and leadership skills. Susan has completed training in adult education, presentation skills and coaching skills. She is certified to deliver presentations, workshops and one-on-one sessions using the EQ-i 2.0 Emotional Intelligence instrument. Susan is also a Certified Training and Development Professional (CTDP).


  • QNET Members: $419.00 + GST  QNET member list
  • Event Partners (see list below): $419.00 + GST
  • Non-Members: $489.00 + GST Join QNET

Please review event Terms & Conditions

Cancellations (by the attendee) must be received in writing no later than 8 days prior to the course start. 

Course Credits

  • An optional course in the 70 credit hour QNET Certificate in Management Development (CMD)
  • Eligible for credit in the CAM:OE (Certificate in Applied Management: Organizational Effectiveness) in partnership with the University of Manitoba, Continuing Education

Funding provided by The Manitoba government.



Writing Effective Minutes (In Person)

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Oct 16, 2024 at 8:15 am - 4:15 pm REGISTER HERE
8:15 am - 4:15 am - In Person
Suite 660,
175 Hargrave St.
Winnipeg, Manitoba
R3C 3R8
Member: $419.00 (+GST)
Event Partner: $419.00 (+GST) see list below
Non-Member: $489.00 (+GST)

I appreciated the solidifying of “high-level” and “less is more” that this session drilled into my minute taking brain. This will aid in spending less time trying to get verbatim notes to cut down for the actual minutes. As you can probably tell, I tend to write a fair bit, unnecessarily. At least now my minutes will not be such a mouthful

Overall great workshop. Much more stimulating than I expected it to be. Instructor did a great job.

The facilitator was fantastic! I thought a training session such as this would be very dry but she made it easy to learn about. I took away a lot of information from this training session.

I participated in this training as a self-taught minute taker with some experience, and attended this session to sharpen my skill, gain confidence and learn some new techniques. I really liked the IDDA concept for minute-taking and the grammar lesson.

Enjoyed her as a facilitator.She was very hands on and answered all the questions that were asked.