Event Description

Positive Communication Strategies - Session 1 of the Fall Learning Series: Communication, Ethics and Performance

Oct. 09, 2013

8:15 a.m. to 11:45 a.m. 
Location: QNET - Suite 660, 175 Hargrave Street, Winnipeg

 
QNET Member / APICS Partner Rate:  $149 + GST
Non-Member Rate:  $179 + GST | Join QNET
Above rate includes a continental breakfast.


Session 2 - Ethics and the Workplace - October 16 - details here.
Session 3 - Top Performance - October 30 - details here.

When we become better communicators, we improve workplace productivity, and develop better relationships. Some of the keys to better communication are pro-active communication strategies and active listening, understanding what we see versus what we hear. In this hands-on, interactive workshop, participants will explore, discuss and practice power-up communication skills: 

  • Active Listening - the what and how; what are you really hearing when you actively listen;
  • Honest Signals - what we see tells a story; mismatch body language and words, and you have a recipe for miscommunication;
  • From Positive to Pro-Active Communication - it's not what we say, it's how we say it.

Facilitator:
The facilitator 
brings a dynamic combination of 20 years of experience in operations management in the private sector and teaching in the fields of business management / communication at the post-secondary level. She is passionate about the human factor of change management and the development of high performance work teams. Angela has completed post-graduate studies in organizational psychology and change management at Oxford, earning her UK qualifications in both fields. In addition, she is a certified Emotional Intelligence coach.

This session is presented by QNET in partnership with APICS Winnipeg Chapter and Industry Workforce Development, Manitoba Entrepreneurship Training & Trade

 

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