Event Description

Crucial Accountability Training

Mar. 14, 2018

Two day workshop - Wednesday & Thursday, March 14 & 15, 2018

7:45 a.m. to 5:00 p.m. both days
Location: QNET - Suite 660, 175 Hargrave Street, Winnipeg

Regular fee (after Feb 15/18): 
- QNET Members:  $1195 + GST
- Partners - APICS / CPHR MB / MB Aerospace:  $1195 + GST
- Non-Member Rate:  $1295 + GST | Join QNET

Above rate includes a light lunch both days.

Accountability issues such as lagging performance, quality and low morale can keep you from getting the results you need. Crucial Accountability presents a straightforward step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency and reducing resentment.

Building on Crucial Conversations skills and more than two decades of research, Crucial Accountability will help you learn the skills needed to effectively hold others accountable to deliver on your most important results.

Crucial Accountability teaches individual and teams how to willingly and effectively speak up when others let them down – no matter power, position, or temperament. By learning these advanced skills, you can have an impact in the following areas:

  • Productivity – deal with violations before they escalate.
  • Performance – discuss deviations without defensiveness.
  • Change Management – eliminate resistance by replacing fear and uncertainty with genuine motivation.
  • Teamwork – hold everyone accountable to the same standard.
  • Quality – discuss challenges and barriers in a way that yields solutions.
  • Relationships – confront violated expectations in a way that solves the problem.
  • Safely – nurture safe practices by knowing which infractions to confront and how.

Participants receive a Toolkit and copy of the book Crucial Conversations

Workshop overview & agenda


Workshop Facilitator: Tamara Kerr, President, Shared Visions & Master Certified Trainer, Crucial Accountability®

Tamara brings more than twenty years of experience in leadership development and organizational effectiveness to the VitalSmarts Facilitator Faculty, with extensive experience introducing and teaching crucial skills to audiences of all sizes. An award-winning leader, Tamara is praised for her outstanding facilitation skills with specialization in leadership development, performance management and team effectiveness. Tamara earned a bachelor’s degree in Social Psychology from theUniversity of Regina and holds diplomas in Adult Education and Business Administration with the Saskatchewan Institute of Applied Science and Technology.


This workshop is:               

This session is presented by QNET in partnership with APICS Winnipeg Chapter, Manitoba Aerospace, CPHR Manitoba, and Manitoba Education & Training


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