Event Description

Crucial Accountability Add-On

Jan. 17, 2019

7:45 a.m. to 5:00 p.m. 
Location: QNET - Suite 660, 175 Hargrave Street, Winnipeg

CRUCIAL ACCOUNTABILITY ADD-ON TRAINING - January 17, 2019:

Accountability issues such as lagging performance, quality and low morale can keep you from getting the results you need. Crucial Accountability presents a straightforward step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency and reducing resentment. 

“In the worst organizations no one holds anyone accountable, in the good organizations the boss holds people accountable, and in the best organizations everyone holds everyone accountable.”
David Maxfield New York Times bestselling author

This one-day training course builds on the skills learned in Crucial Conversations and introduces a powerful set of new skills to resolve your most challenging accountability issues. It enables those who already have knowledge of crucial conversations skills to diagnose why someone keeps falling short of set expectations and then derive a plan that both motivates and enables the other person to successfully change his or her behaviours. These additional skills are perfect for crucial accountability discussions that seem resistant to dialogue skills alone. Workshop participants receive a copy of the book Crucial Accountability and a Workshop Toolkit.

Learn how to:

• Hold anyone accountable, regardless of position or personality.
• Begin any performance discussion on the right foot – avoiding defensiveness and costly arguments.
• Diagnose the underlying causes of misaligned or bad behaviour.
• Motivate without using power and enable without taking over.

Workshop overview & agenda

Workshop Facilitator: Tamara Kerr, President, Shared Visions & Master Certified Trainer, Crucial Accountability®

Tamara brings more than twenty years of experience in leadership development and organizational effectiveness to the VitalSmarts Facilitator Faculty, with extensive experience introducing and teaching crucial skills to audiences of all sizes. An award-winning leader, Tamara is praised for her outstanding facilitation skills with specialization in leadership development, performance management and team effectiveness. Tamara earned a bachelor’s degree in Social Psychology from theUniversity of Regina and holds diplomas in Adult Education and Business Administration with the Saskatchewan Institute of Applied Science and Technology.

• An optional course in the 70 credit hour QNET Certificate in Management Development (CMD)
• Eligible for credit in the CAM:OE (Certificate in Applied Management: Organizational Effectiveness) in partnership with the University of Manitoba, Continuing Education
• Approved for 8 CPHR Continued Professional Development Hours by the CPHR Manitoba

Fee*:

- QNET Members: $695.00 + GST  | QNET member list
- Event Partners (see list below): $695.00 + GST
- Non-Members: $795.00 + GST  | Join QNET

* Fee includes a light lunch, toolkit and copy of the book Crucial Accountability

Event Partners: 
(Members of the following organizations receive the partner rate for this event)

• APICS Winnipeg Chapter (APICS)
• CPHR Manitoba
• Manitoba Aerospace

This session is also presented in partnership with:

• Manitoba Education and Training
• CAM:OE, University of Manitoba Extended Education

Workshop location: QNET - Suite 660, 175 Hargrave Street, Winnipeg

Find QNET on Google Maps here.