Event Description

Communicating with Civility, Credibility and Competence

Mar. 07, 2019

8:15 a.m. to 4:15 p.m.
Location: QNET - Suite 660, 175 Hargrave Street, Winnipeg

Register for this event Download a PDF version Register for this event

Have you ever felt tied up in knots, wondering how to interpret something someone else said or not knowing how to say something you need to say? Is negativity and rudeness impacting productivity, loyalty or morale in your workplace?

By applying these tried-and-tested communication best practices, you can build your reputation, boost your credibility, influence others in significant and positive ways, and even improve the bottom line.

After attending this interactive and practical workshop, you will be better able to:

  • Understand what civility is and why it is essential to effective communication in your workplace.
  • Identify and avoid communication habits that may be undermining your (or your organization's) credibility.
  • Adopt one or all of ten proven communication best practices that relate to verbal, nonverbal, written and electronic communications.
  • Be recognized as a professional who communicates with clear purpose and saves others time and energy.
  • Exhibit high social competence and a service-orientation that will leave a long-lasting impression with whomever you communicate.


Facilitator
Lew Bayer is nationally recognized as Canada’s leading expert on civility in the workplace, with focus on Social intelligence and culturally-competent communication. She is founder of the Center for Cultural Competence and President of civilityexperts.com. Lew is a 6-time published author, national columnist and faculty member at Georgetown University. Recently, she won the Manitoba Woman Entrepreneur of the Year award in the International Business category.

 
This workshop is: 


Register for this event Download a PDF version Register for this event


Fees:
 
(include light lunch):
- QNET Members: $369.00 + GST  QNET member list
- Event Partners (see list below): $369.00 + GST
- Non-Members: $439.00 + GST 
 Join QNET


Event Partners:
(Members of the following organizations receive the partner rate for this event)
- APICS Winnipeg Chapter (APICS)
Manitoba Aerospace


This session is also presented in partnership with:
- Manitoba Education and Training
- CAM:OE, University of Manitoba Extended Education 


Workshop location: 
QNET - Suite 660, 175 Hargrave Street, Winnipeg

Find QNET on Google Maps here.

Map of 175 Hargrave St, Winnipeg, MB R3C 3R8

 

Featured Recent Events

Respectfully, Up Yours: How to Play Nice at Work
At this afternoon workshop you will explore what constitutes...
Jun 04

Practical Strategies for Building Delegation Skills
Attend this afternoon workshop to better understand...
Jun 12

Conducting Workplace Investigations: Harassment Complaints and Beyond
CMD Optional Course - Gain the essential knowledge...
Sep 26

Effective Conflict Resolution
CMD Optional Course - Review the sources of conflict...
Oct 17

The Power of Story for Leadership
CMD Optional Course - October 18 & 25 (two mornings)....
Oct 18