Event Description

Creating Policy and Procedure Manuals

Oct. 08, 2019

8:15 a.m. to 4:15 p.m.
Location: QNET - Suite 660, 175 Hargrave Street, Winnipeg

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Readers frequently turn to policy and procedure documents to understand the internal processes of an organization or department. Yet, those same readers are frequently frustrated because the document is difficult to comprehend due to poor language, organization and layout.

Learn the fundamental factors of presenting a crystal clear message using a reader-friendly format to effectively write a policy and procedure manual.

This full day workshop focuses on:

  • understanding the difference between a policy and procedure
  • determining the content required in a manual or section
  • organizing the content for clarity and understanding
  • writing in a reader-friendly style
  • formatting to make the document an easy read


Facilitator: 
Susan Portelance is an associate of Eclectic Communications – a highly recognized training and consulting company specializing in communication development. Susan brings to the classroom over 15 years of training experience and Toastmasters participation where she has honed her public speaking and leadership skills. Susan has completed training in adult education, presentation skills and coaching skills. Also, she is a Certified Training and Development Professional.

This workshop is: 


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Fees: (include light lunch):
- QNET Members: $399.00 + GST  QNET member list
- Event Partners (see list below): $399.00 + GST
- Non-Members: $469.00 + GST 
 Join QNET


Event Partners:
(Members of the following organizations receive the partner rate for this event)
- APICS Winnipeg Chapter (APICS)
Manitoba Aerospace


This session is also presented in partnership with:
- Manitoba Education and Training
- CAM:OE, University of Manitoba Extended Education 


Workshop location: 
QNET - Suite 660, 175 Hargrave Street, Winnipeg

Find QNET on Google Maps here.

Map of 175 Hargrave St, Winnipeg, MB R3C 3R8

 

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