Event Description

Certificate in Change Management (CCM): The Change Leader's Certificate (Virtual Training)

Nov. 18, 2020

Optional Course - QNET Certificate in Management Development (CMD) 

This three day program will be offered virtually (over zoom, with video) in the fall of 2020 on:

Wednesday to Friday, November 18-20, 2020
8:00 a.m. to 4:30 p.m. all three days

Register for this event Register for this event

QNET Certificate in Change Management (CCM) - Fall 2020
The Change Leader's Certificate

Become the authority for change within your organization

The Certificate in Change Management (CCM) is designed for leaders and managers who will be responsible for facilitating and supporting organizational change.

As a leader of change, you play an important role in the success or failure of any change initiative. That’s why in this course you will receive the information and tools needed for successful and healthy organizational change.

In this program, you will combine your leadership knowledge with the human and organizational dynamics of change. The integration of these key areas improves your skill, competence and confidence to create sustainable change.

You will use a variety of activities, including case studies and real-life examples to apply the change methodology. You will discover how to prevent resistance to change and set up any change initiative for success. 

Who should attend?

  • You're a manager leading your team through a major change initiative and not sure what to do.
  • You're a project manager and want to improve your project's success.
  • You're an IT Professional and want to make IT implementations easier and get a higher return on your investment.
  • You're interested in Change Management and looking to get CCMP certified.

At this intensive, interactive program, you will explore:

  • Your role as both a leader and a recipient of change.
  • How to prevent resistance and build change readiness.
  • How to gain laser-sharp clarity on the intended outcome of your change – and why you can’t be successful without it.
  • How the brain responds to change, why it matters, and what to do to prevent resistance
  • How to go beyond buy-in and build the commitment needed for your changes to stick
  • How to use the DEAM© methodology to guide change activities.
  • How to create and implement an effective change management plan.
  • How to get the most from training during change.
  • How to identify and manage issues that arise in the latter stages of transition.
  • What you need to do to maintain change success and ensure that the organization doesn’t slide back into old ways.

DAY 1 - Introducing Change Management

On the first day, we discuss what change management is, three reasons organizational change fails, and how to get your team ready for current or upcoming changes. You'll also find out how to prevent resistance to change.

DAY 2 - The Methodology

This is the guts of the course where you are introduced to Dr. Turner's DEAM methodology. The four phase methodology can be applied to any change whether current or upcoming. On Day 2 you will focus on the first two phases and spend time discovering what a Change Story is and how to write your Change Story. You'll also get some great tools on the importance of communication.

DAY 3 - Putting it all Together

On Day 3 we wrap up the final 2 phases of the DEAM methodology and then work with a case study to help you apply your learning. 

Dawn-Marie Turner, Ph.D., President of Turner Change Management, is an international researcher, speaker, trainer, writer, and certified management consultant (CMC). She has twenty years of experience in change programming, transition planning and change management coaching. With a doctorate in applied management and decision science from Walden University inMinnesota, Dawn-Marie has developed her own proprietary change transition methodology – DEAM©. She has been a speaker at national and international conferences and her work has been published in the International Journal of Quality and Service Sciences and the International Journal of Knowledge, Culture and Change Management. Dr. Turner works to help her clients use change to increase their competitive advantage.


This workshop is: 

- QNET Members: $1695.00 + GST  QNET member list
- Event Partners (see list below): 1695.00 + GST
- Non-Members: $1895.00 + GST 

* includes a 100+ page workbook with information, tools and templates you can take back to your organization


Event Partners:
(Members of the following organizations receive the partner rate for this event)
- ACMP MB (Association of Change Management Professionals, Manitoba)
- APICS Winnipeg Chapter (APICS)

- CPHR Manitoba
Manitoba Aerospace

This session is also presented in partnership with:
- Manitoba Education and Training
- CAM:OE, University of Manitoba Extended Education 


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