Past Events

Crucial Accountability Add-On

Thursday, January 17, 2019

CMD Optional Course - Learn a straightforward step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment. (Pre-requisite: Crucial Conversations)

Crucial Conversations Training

Tuesday, January 15, 2019

CMD Optional Course - At this two day workshop on January 15 & 16, you will learn skills for creating alignment and agreement by fostering open dialogue around high-stakes topics.

Managing Four Generations in the Workplace

Wednesday, December 19, 2018

CMD Optional Course - Each of the four generations at work presents unique challenges to leaders, managers, and coaches in any organization. Learn how to understand and manage each generation uniquely.

Influencer Training

Tuesday, December 04, 2018

CMD Optional Course - At this two-day workshop on December 4 & 5, you will learn proven strategies to drive rapid and sustainable behaviour change for teams and organizations.

Emotional Intelligence Skill Development

Monday, December 03, 2018

At this afternoon workshop, review how to use the three E's of Emotional Intelligence - Emotional Self Awareness, Emotional Expression, and Empathy - to achieve greater success personally and professionally.

Managing Four Generations in the Workplace

Wednesday, November 28, 2018

NEW DATE - Wednesday, December 19. (There will be no course on Nov 28/18)

Leadership: Insights for Thinking Differently

Tuesday, November 27, 2018

CMD Optional Course - Explore new and different ways of working through challenges and opportunities, and develop new insights that will strengthen your leadership, with a focus on employee engagement and organizational health.

Performance Conversations: Feedback, Defensiveness, Abrasive Behaviour

Tuesday, November 20, 2018

CMD Optional Course - At this two day workshop on Tuesday, November 20 and Wednesday, December 12, learn to deliver effective feedback, and deal with defensiveness and abrasive behaviour.

Communicate to Build Trust and Positive Outcomes: The Neuroscience Approach

Monday, November 19, 2018

At this half day workshop, learn how to build trust and positive outcomes in your interpersonal relationships using a neuroscience approach to communication.

Certificate in Change Management (CCM) - Living and Leading Change: The Change Leader's Certificate Course

Tuesday, November 13, 2018

CMD Optional Course - A three day course on November 13, 14, and 21, 2018. This comprehensive change leadership program gives you the information and tools needed to navigate change successfully in your organization.

Leading Successful Presentations

Tuesday, November 06, 2018

CMD Optional Course - This workshop will enhance your ability to plan and deliver a well-structured and polished presentation.

The Resilient Leader: Strategies for Growing Leadership Skills that Engage, Retain and Recruit Staff

Monday, November 05, 2018

At this afternoon workshop you will be challenged to increase your self-awareness and engage in strategies for skillfully managing stress, as well as increase staff resilience and support employee mental wellness.

Certificate in Leadership Development (CLD) - Fall 2018

Thursday, November 01, 2018

The 7 day Workplace Leadership program will be held on Thursdays, November 1, 8, 15, 22, 29, December 6, 13. The CLD equips you to be a more effective leader.

Project Management: A Practical Approach

Tuesday, October 30, 2018

CMD Optional Course - This introductory workshop will show you how to manage your projects successfully with practical skills such as project planning, scheduling, tracking, change management and reporting.

Writing for Impact and Results

Wednesday, October 24, 2018

CMD Optional Course - This workshop will give you the knowledge and skills to enhance your success as a business writer, including a component on email communication.

Emotional Intelligence

Tuesday, October 23, 2018

CMD Core Course - Emotionally intelligent people form strong relationships, communicate effectively, are authentic, develop trust, and cope effectively in difficult circumstances. Find out if you have it, why you need it and how to develop it at this workshop.

The Power of Story for Leadership

Thursday, October 18, 2018

CMD Optional Course - October 18 & 25 (two mornings). This workshop is designed to give you the tools to discover and tell your leadership stories with an effective story structure.

Effective Conflict Resolution

Wednesday, October 17, 2018

CMD Optional Course - Review the sources of conflict and the different conflict management styles. Practice the skills needed for resolving conflict effectively.

SOLD OUT! Emotional Intelligence, new workshop has been added on October 23

Tuesday, October 16, 2018

SOLD OUT! New workshop has been added on October 23. CMD Core Course - Emotionally intelligent people form strong relationships, communicate effectively, are authentic, develop trust, and cope effectively in difficult circumstances. Find out if you have it, why you need it and how to develop it at this workshop.

Communicate to Build Trust and Positive Outcomes: The Neuroscience Approach

Monday, October 15, 2018

At this afternoon workshop, learn how to build trust and positive outcomes in your interpersonal relationships using a neuroscience approach to communication.

Making Personality Work

Tuesday, October 09, 2018

CMD Core Course - Learn to identify and communicate with different personality types. Get your own assessment using Myers Briggs Personality Type Indicator (MBTI) and develop an action plan.

Crucial Conversations Training

Wednesday, October 03, 2018

CMD Optional Course - At this two day workshop on October 3 & 4, you will learn skills for creating alignment and agreement by fostering open dialogue around high-stakes topics.

Building Resilient Teams

Tuesday, October 02, 2018

CMD Core Course - Equip leaders and teams with the attitudes, skills and processes needed to effectively navigate challenging situations and quickly recover from conflict in ways that build team resilience.

Mastering Your Time Management Skills

Monday, October 01, 2018

Attend this interactive afternoon workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

Communication and Relationship Awareness Training: A Key to Team and Leadership Development

Thursday, September 27, 2018

CMD Optional Course - This highly interactive training enables participants to reach new heights of interpersonal skill development and enables the development of high performance teams.

Conducting Workplace Investigations: Harassment Complaints and Beyond

Wednesday, September 26, 2018

CMD Optional Course - Gain the essential knowledge and skills to conduct a prompt, thorough and fair workplace investigation into workplace incidents and harassment complaints.

Simple Rules for Organizational Change

Tuesday, September 25, 2018

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Managing Mental Health in the Workplace

Thursday, September 20, 2018

CMD Optional Course - Gain an awareness of mental health issues, signs and symptoms, and learn accommodation and return-to-work strategies.

Management Essentials

Tuesday, September 18, 2018

CMD Core Course - Learn the responsibilities of a leader and a manager, how to develop individuals and teams to peak performance, and review the different leadership models.

Certificate in Management Development (CMD) - Fall 2018

Tuesday, September 18, 2018

The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule. The first course in the CMD Program is Management Essentials on Tuesday, September 18, 2018.

Dealing With Workplace Harassment

Monday, September 17, 2018

This afternoon workshop will provide both organizations and individuals with a primer on what they need to know to deal with workplace harassment.

Influencer Training

Wednesday, June 20, 2018

CMD Optional Course - At this two-day workshop on June 20 & 21, you will learn proven strategies to drive rapid and sustainable behaviour change for teams and organizations.

The Civility Solution: How civility at work can increase retention, engagement and profitability

Tuesday, June 19, 2018

CMD Optional Course - Gain a toolkit for assessing and building a culture of civility in your workplace, along with the business case for civility.

Project Management: A Practical Approach

Wednesday, June 13, 2018

CMD Optional Course - This introductory workshop will show you how to manage your projects successfully with practical skills such as project planning, scheduling, tracking, change management and reporting.

Communicate to Build Trust and Positive Outcomes: The Neuroscience Approach

Tuesday, June 12, 2018

At this morning workshop, learn how to build trust and positive outcomes in your interpersonal relationships using a neuroscience approach to communication.

Practical Strategies for Building Delegation Skills

Tuesday, June 12, 2018

Attend this afternoon workshop to better understand why delegation is an essential skill for leaders and learn how to delegate effectively with teams and individuals.

QUEST: Developing New Leaders with EQ

Monday, June 11, 2018

At this Quest luncheon, learn about industry trends that support enhancing EQ in your workplace and examine high performer industry profiles.

Problem Solving and Decision Making

Thursday, June 07, 2018

CMD Optional Course - Learn the structure of problem solving and decision making by using a three part model. Examples, case studies, and real work situations will be used to demonstrate the model and strengthen understanding.

Respectfully, Up Yours: How to Play Nice at Work

Monday, June 04, 2018

At this afternoon workshop you will explore what constitutes respectful or disrespectful behaviour, its effect on safety and health, guidelines for a respectful and psychologically safe workplace, tools and strategies.

Leading Successful Presentations

Thursday, May 31, 2018

CMD Optional Course - This workshop will enhance your ability to plan and deliver a well-structured and polished presentation.

QUEST: Embodying Change

Monday, May 28, 2018

At this Quest luncheon, discover key aspects and strategy behind behavioural change from an embodiment perspective as part of the change management process.

Communicating with Civility, Credibility and Competence

Thursday, May 24, 2018

CMD Optional Course - Learn what civility is, why it is essential to effective communication in your workplace, and identify communication habits that may be undermining your credibility.

Stressed to Kill

Wednesday, May 23, 2018

At this morning workshop, learn about the powerful impact of stress and its links to illness, how to identify and avoid/modify the components of stress, and techniques to stop stress in its tracks.

Emotional Intelligence Skill Development

Wednesday, May 23, 2018

At this afternoon workshop, review how to use the three E's of Emotional Intelligence - Emotional Self Awareness, Emotional Expression, and Empathy - to achieve greater success personally and professionally.

Closing Keynote ONLY - QNET Conference

Wednesday, May 16, 2018

Join Yvonne Thompson, author of the newly (April 2018) released book "Creating The Accountability Culture" for the Closing Keynote at the 2018 QNET Conference for Leaders.

Committee Members ONLY

Wednesday, May 16, 2018

QNET Conference - Full Day Registration

Wednesday, May 16, 2018

Don't miss QNET's annual Conference for Leaders, featuring opening keynote speaker Dr. Janet Lapp, 12 breakout sessions, luncheon and closing plenary, as well as great networking and exhibits. Early Bird Bonus book giveaway until March 23/18!

QNET Conference - Keynote & Breakfast only

Wednesday, May 16, 2018

The QNET Conference offers the option to register for only the Opening Keynote and Continental Breakfast, which includes access to the exhibit area.

Writing Effective Minutes

Thursday, May 10, 2018

CMD Optional Course - Learn tools and techniques for mastering the art of writing effective minutes, including note-taking, summarizing, interacting with the chair, using clear language and templates, developing agendas, and more.

Building Cultural Competence

Wednesday, May 09, 2018

CMD Optional Course - Recognize how the current immigration demographics impact your organization, differentiate between cultural awareness and cultural competence, and become attentive to culture-based differences in work style and motivation.

QUEST: Pyramid of Success

Monday, May 07, 2018

At this QUEST Luncheon, build your path to greatness, in business or life, based on the Pyramid of Success, created by legendary basketball coach John Wooden.

Writing for Impact and Results

Wednesday, May 02, 2018

CMD Optional Course - This workshop will give you the knowledge and skills to enhance your success as a business writer, including a component on email communication.

Communication and Relationship Awareness Training: A Key to Team and Leadership Development

Friday, April 27, 2018

CMD Optional Course - This highly interactive training enables participants to reach new heights of interpersonal skill development and enables the development of high performance teams.

QUEST: Building Your Professional Believability

Wednesday, April 25, 2018

At this QUEST luncheon, discover how believability can grow you and your organization, create a competitive edge, and increase your reputation.

Certificate in Leadership Development (CLD) - Spring 2018

Tuesday, April 24, 2018

The 7 day Workplace Leadership program will be held on Tuesdays, April 24, May 1, 8, 15, 22, 29, June 5. The CLD equips you to be a more effective leader.

Dynamic Strategic Planning: A Practical Approach to Setting Direction and Driving Execution

Monday, April 23, 2018

In this afternoon workshop, you will learn how to build a strategic plan that helps to align leaders around common goals, execute on plans, and grow the business.

Performance Conversations: Feedback, Defensiveness, Abrasive Behaviour

Thursday, April 12, 2018

CMD Optional Course - At this two day workshop on Thursdays, April 12 & May 3, learn to deliver effective feedback, and deal with defensiveness and abrasive behaviour.

Negotiation Essentials: Strategies for Success

Tuesday, April 10, 2018

CMD Optional Course - At this two day course on April 10 and 11 you will gain essential strategies and tips, learn a negotiation model, and examine key communication skills for success in negotiating.

Communication and Relationship Awareness Training: A Key to Team and Leadership Development

Thursday, April 05, 2018

CMD Optional Course - This highly interactive training enables participants to reach new heights of interpersonal skill development and enables the development of high performance teams.

Emotional Intelligence Skill Development

Wednesday, April 04, 2018

At this morning workshop, review how to use the three E's of Emotional Intelligence - Emotional Self Awareness, Emotional Expression, and Empathy - to achieve greater success personally and professionally.

Project Management: A Practical Approach

Tuesday, March 27, 2018

CMD Optional Course - This introductory two-day workshop on March 27 & 28 will show you how to manage your projects successfully with practical skills such as project planning, scheduling, tracking, change management and reporting.

HR Fundamentals

Wednesday, March 21, 2018

CMD Optional Course - This two-day workshop on March 21 & April 18 includes four key HR modules: (1) Policy Framework and Employment Legislation, (2) Getting the Right People, (3) Managing People and Their Work, and (4) Training, Learning and Development.

Leading Successful Presentations

Tuesday, March 20, 2018

CMD Optional Course - This workshop will enhance your ability to plan and deliver a well-structured and polished presentation.

Forget Brainstorming: Innovative Techniques to Generate New and Unique Ideas

Monday, March 19, 2018

In this interactive, afternoon workshop you will learn to use idea creation tools and exercises to generate meaningfully unique ideas and lead an idea generating session. (CMD Optional Course when combined with Feb 5 Align Your Team & Get Results workshop)

Crucial Accountability Training

Wednesday, March 14, 2018

CMD Optional Course - At this two day workshop on March 14 & 15, you will learn a straightforward step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment.

Communicating with Civility, Credibility and Competence - NEW DATE: May 24/18

Thursday, March 08, 2018

NEW DATE: Thursday, May 24, 2018. CMD Optional Course - Learn what civility is, why it is essential to effective communication in your workplace, and identify communication habits that may be undermining your credibility.

Managing Unresolvable Problems

Wednesday, March 07, 2018

CMD Optional Course - At this one day workshop, learn a framework for understanding, managing and talking about chronic contentious issues in ways that can pull people together instead of causing further polarization.

Emotional Intelligence

Wednesday, February 28, 2018

CMD Core Course - Learn to use emotional intelligence for your personal, professional and leadership development, and to build a high-performance team.

Effective Conflict Resolution

Tuesday, February 27, 2018

CMD Optional Course - Review the sources of conflict and the different conflict management styles. Practice the skills needed for resolving conflict effectively.

The Power of Mind Mapping

Thursday, February 22, 2018

CMD Optional Course on February 22 & March 1 (two half days/mornings). Learn about this powerful graphic technique that can help you think, plan, manage projects, prepare presentations, document processes, meetings, reports, and more.

Building Resilient Teams

Wednesday, February 21, 2018

CMD Core Course - Equip leaders and teams with the attitudes, skills and processes needed to effectively navigate challenging situations and quickly recover from conflict in ways that build team resilience.

Emotional Intelligence: EQ-i 2.0 Survey Re-take

Thursday, February 15, 2018

At this morning workshop compare your current EQ-i 2.0 Survey results with your past survey results and develop an action plan for increased effectiveness both personally and professionally.

Making Personality Work

Wednesday, February 14, 2018

CMD Core Course - Learn to identify and communicate with different personality types. Get your own assessment using Myers Briggs Personality Type Indicator (MBTI) and develop an action plan.

Writing for Impact and Results - NEW DATE: May 2/18

Tuesday, February 13, 2018

NEW DATE: Wednesday, May 2, 2018 CMD Optional Course - This workshop will give you the knowledge and skills to enhance your success as a business writer, including a component on email communication.

QUEST: HR Basics - Don’t let HR Become a Nightmare

Monday, February 12, 2018

This QUEST luncheon presentation will explore HR for the non-HR manager, including the legalities around policies, recruitment and termination.

Simple Rules for Organizational Change

Wednesday, February 07, 2018

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Certificate in Change Management (CCM)

Tuesday, February 06, 2018

CMD Optional Course - A three day course on Tuesdays - February 6, 20, March 6, 2018. This comprehensive change leadership program gives you the information and tools needed to navigate change successfully in your organization.

Align Your Team and Get Results with Effective Communication

Monday, February 05, 2018

In this interactive, afternoon workshop you will learn how to set a clear mission so that you team can align their thinking, suggestions and efforts to achieve goals and targets. (CMD Optional Course when combined with Mar 19 Brainstorming workshop)

Crucial Conversations Training

Thursday, February 01, 2018

CMD Optional Course - At this two day workshop on February 1 & 2, you will learn skills for creating alignment and agreement by fostering open dialogue around high-stakes topics.

Management Essentials

Wednesday, January 31, 2018

CMD Core Course - Learn the responsibilities of a leader and a manager, how to develop individuals and teams to peak performance, and review the different leadership models.

Certificate in Management Development (CMD) - Winter 2018

Wednesday, January 31, 2018

The first course in the CMD Program is Management Essentials on Wednesday, January 31, 2018. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Conducting Workplace Investigations: Harassment Complaints and Beyond

Thursday, January 25, 2018

CMD Optional Course - Gain the essential knowledge and skills to conduct a prompt, thorough and fair workplace investigation into workplace incidents and harassment complaints.

Dealing With Workplace Harassment

Wednesday, January 24, 2018

This afternoon workshop will provide both organizations and individuals with a primer on what they need to know to deal with workplace harassment.

The Power of Story for Leadership

Tuesday, January 23, 2018

CMD Optional Course - January 23 & 30 (two mornings). This workshop is designed to give you the tools to discover and tell your leadership stories with an effective story structure.

The Resilient Leader: Strategies for Growing Leadership Skills that Engage, Retain and Recruit Staff

Thursday, January 18, 2018

At this afternoon workshop you will be challenged to increase your self-awareness and engage in strategies for skillfully managing stress, as well as increase staff resilience and support employee mental wellness.

Mastering Your Time Management Skills

Wednesday, January 17, 2018

Attend this interactive morning workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

Leadership: Insights for Thinking Differently

Thursday, December 14, 2017

Explore new and different ways of working through challenges and opportunities, and develop new insights that will strengthen your leadership, with a focus on employee engagement and organizational health.

QUEST: Mindful Leadership

Monday, December 11, 2017

This Quest luncheon presentation will provide information and strategies for how leaders can bring mindfulness practices into their work to feel more inspired and productive.

WAIT LIST - Sold Out Project Management: A Practical Approach

Wednesday, December 06, 2017

SOLD OUT! If you register online for this course you will be placed on a WAIT LIST. CMD Optional Course - This introductory two-day workshop on December 6 and 7 will show you how to manage your projects successfully with practical skills such as project planning, scheduling, tracking, change management and reporting.

Influencer Training

Wednesday, November 29, 2017

CMD Optional Course - At this two-day workshop on November 29 & 30, you will learn proven strategies to drive rapid and sustainable behaviour change for teams and organizations.

Negotiation Essentials: Strategies for Success

Wednesday, November 22, 2017

CMD Optional Course - At this two day course on November 22 and 23 you will gain essential strategies and tips, learn a negotiation model, and examine key communication skills for success in negotiating.

QUEST: How to Hit the “Re-set” Button on Workplace Culture

Monday, November 20, 2017

At this QUEST luncheon presentation, find out how to assess positive and negative influences on your workplace culture, and understand the connection between culture, organizational performance and profits.

Writing for Impact and Results

Wednesday, November 08, 2017

CMD Optional Course - This workshop will give you the knowledge and skills to enhance your success as a business writer, including a component on email communication.

Leading Successful Presentations

Wednesday, November 01, 2017

CMD Optional Course - This workshop will enhance your ability to plan and deliver a well-structured and polished presentation.

Certificate in Leadership Development (CLD) - Fall 2017

Tuesday, October 31, 2017

The 7 day Workplace Leadership program will be held on October 31, November 7, 14, 21, 28, December 5, and 12. The CLD equips you to be a more effective leader.

Performance Conversations: Feedback, Defensiveness, Abrasive Behaviour

Wednesday, October 25, 2017

CMD Optional Course - At this two day workshop on Wednesdays, Oct 25 and Nov 15, learn to deliver effective feedback, and deal with defensiveness and abrasive behaviour.

Making Personality Work

Tuesday, October 24, 2017

CMD Core Course - Learn to identify the different personality types and how to interact and communicate effectively with each. Receive an assessment of your personality type and develop action plans for individual growth.

QUEST: The Art of Networking: Building a Culture of Connectedness

Monday, October 23, 2017

At this QUEST luncheon presentation you will learn to network with confidence, moving from introductions to meaningful conversations.

Communication and Relationship Awareness Training: A Key to Team and Leadership Development

Thursday, October 19, 2017

CMD Optional Course - This highly interactive training enables participants to reach new heights of interpersonal skill development and enables the development of high performance teams.

Managing Four Generations in the Workplace

Wednesday, October 18, 2017

CMD Optional Course - For the first time in history, there are four generations working side-by-side. Learn how to understand and manage each generation uniquely.

Effective Conflict Resolution

Tuesday, October 17, 2017

CMD Core Course - Review the sources of conflict and the different conflict management styles. Practice the skills needed for resolving conflict effectively.

Writing Effective Minutes

Thursday, October 12, 2017

CMD Optional Course - Learn tools and techniques for mastering the art of writing effective minutes, including note-taking, summarizing, interacting with the chair, using clear language and templates, developing agendas, and more.

Mastering Your Time Management Skills

Wednesday, October 11, 2017

Attend this interactive afternoon workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

QUEST: Skills for Better Resilience: The Small Investments with the Biggest Pay Offs

Wednesday, October 11, 2017

At this QUEST breakfast presentation you will learn the latest trends and strategies for building resilience, and the small habits that have the biggest returns on our mental and physical well-being.

Emotional Intelligence

Tuesday, October 10, 2017

CMD Core Course - Learn to use emotional intelligence for your personal, professional and leadership development, and to build a high-performance team.

Foundations for Coaching Success: Workplace Motivators and Coaching/Mentoring Principles

Wednesday, October 04, 2017

CMD Optional Course - Attend this two day workshop on October 4 & 5 to strengthen your coaching skills and enhance your ability to influence, manage and motivate others to perform at their best.

Simple Rules for Organizational Change

Tuesday, October 03, 2017

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Crucial Conversations Training

Thursday, September 28, 2017

CMD Optional Course - At this two day workshop on September 28 & 29, you will learn skills for creating alignment and agreement by fostering open dialogue around high-stakes topics.

Certificate in Management Development (CMD) - Fall 2017

Tuesday, September 26, 2017

The first course in the CMD Program is Management Essentials on Tuesday, September 26. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Management Essentials

Tuesday, September 26, 2017

CMD Core Course - Learn the responsibilities of a leader and a manager, how to develop individuals and teams to peak performance, and review the different leadership models.

Building Resilient Teams

Thursday, September 21, 2017

CMD Optional Course - Equip leaders and teams with the attitudes, skills and processes needed to effectively navigate challenging situations and quickly recover from conflict in ways that build team resilience.

QUEST - Negotiation Skills: Hacks & Facts

Wednesday, September 20, 2017

This QUEST luncheon presentation explores the benefits of a win-win approach to negotiation and key strategies to prepare for negotiation.

Beyond Influence: The Power of Story for Leadership

Thursday, September 14, 2017

This morning workshop is designed to give leaders the tools to identify essential elements of story, discover your leadership stories, and explore winning story structures.

The Civility Solution: How civility at work can increase retention, engagement and profitability

Tuesday, September 12, 2017

CMD Optional Course - Gain a toolkit for assessing civility and building a culture of civility in your workplace to increase retention, engagement and revenue.

Building Cultural Competence

Wednesday, June 21, 2017

CMD Optional Course - Recognize how the current immigration demographics impact your organization, differentiate between cultural awareness and cultural competence, and become attentive to culture-based differences in work style and motivation.

Communicating with Civility, Credibility and Competence

Monday, June 19, 2017

CMD Optional Course - Learn what civility is, why it is essential to effective communication in your workplace, and identify communication habits that may be undermining your credibility.

Developing Personal Resilience

Monday, June 12, 2017

This afternoon workshop will introduce participants to the skills and attitudes resilient people draw on in the face of short-term, sustained and chronic stress.

Certificate in Change Management (CCM)

Tuesday, June 06, 2017

CMD Optional Course - A three day course on Tuesdays - June 6, 13 and 20, 2017. This comprehensive change leadership program gives you the information and tools needed to navigate change successfully in your organization.

Meetings: From Miserable to Meaningful

Monday, June 05, 2017

This afternoon workshop will help you ensure that your meeting purpose is matched with the right structure, and equip you with key facilitation skills to keep your meetings moving.

Project Management: A Practical Approach

Tuesday, May 30, 2017

CMD Optional Course - This introductory two-day workshop on May 30 & 31 will show you how to manage your projects successfully with practical skills such as project planning, scheduling, tracking, change management and reporting.

Presence and Your Professional Edge

Monday, May 29, 2017

CMD Optional Course - Learn how specific elements of presence are key to developing your professional edge.

The Civility Solution: How civility at work can increase retention, engagement and profitability

Wednesday, May 24, 2017

CMD Optional Course - Gain a toolkit for assessing civility and building a culture of civility in your workplace to increase retention, engagement and revenue.

Writing Effective Minutes

Thursday, May 18, 2017

CMD Optional Course - Learn tools and techniques for mastering the art of writing effective minutes, including note-taking, summarizing, interacting with the chair, using clear language and templates, developing agendas, and more.

QNET Conference - Keynote & Breakfast only

Tuesday, May 16, 2017

The QNET Conference offers the option to register for only the Opening Keynote and Continental Breakfast, which includes access to the exhibit area.

QNET Conference - Full Day Registration

Tuesday, May 16, 2017

QNET's annual full day conference features an opening keynote, breakout sessions, closing plenary and an exhibit area.

WAIT LIST - Sold Out Certificate in Leadership Development (CLD) - Spring 2017

Thursday, May 11, 2017

SOLD OUT! If you register online for this course, you will be placed on a WAIT LIST. This 7 day Workplace Leadership program will be held on May 11, 17, 25, June 1, 8, 15, 22, 2017. The CLD equips you to be a more effective leader.

Crucial Accountability Training

Tuesday, May 09, 2017

CMD Optional Course - At this two day workshop on May 9 & 10, 2017, you will learn a straightforward step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment.

Practical Strategies for Building Delegation Skills

Monday, May 08, 2017

Attend this afternoon workshop to better understand why delegation is an essential skill for leaders and learn how to delegate effectively with teams and individuals.

Building Cultural Competence

Thursday, May 04, 2017

CMD Optional Course - Recognize how the current immigration demographics impact your organization, differentiate between cultural awareness and cultural competence, and become attentive to culture-based differences in work style and motivation.

Leading Successful Presentations

Tuesday, May 02, 2017

CMD Optional Course - This workshop will enhance your ability to plan and deliver a well-structured and polished presentation.

Putting the Gag on Workplace Gossip

Monday, May 01, 2017

This half day workshop will outline the role and impact that gossip plays in the workplace and explore what you can do to effectively manage the chatter.

Managing Four Generations in the Workplace

Wednesday, April 26, 2017

CMD Optional Course - For the first time in history, there are four generations working side-by-side. Learn how to understand and manage each generation uniquely.

Email... Think Before You Hit Send

Monday, April 24, 2017

At this afternoon workshop, learn to use concise language, put the right information in the right place, be aware of the tone of your message, and format so the recipient has an easy read.

Foundations for Coaching Success: Workplace Motivators and Coaching/Mentoring Principles

Wednesday, April 19, 2017

CMD Optional Course - Attend this two day workshop on April 19 and 20 to strengthen your coaching skills and enhance your ability to influence, manage and motivate others to perform at their best.

Dealing With Workplace Harassment

Tuesday, April 18, 2017

This afternoon workshop will provide both organizations and individuals with a primer on what they need to know to deal with workplace harassment.

Communication and Relationship Awareness Training: A Key to Team and Leadership Development

Thursday, April 13, 2017

CMD Optional Course - This highly interactive training enables participants to reach new heights of interpersonal skill development and enables the development of high performance teams.

Mastering Your Time Management Skills

Monday, April 10, 2017

Attend this interactive afternoon workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

Crucial Conversations Workshop

Monday, April 03, 2017

CMD Optional Course - At this two day workshop on April 3 & 4, you will learn skills for creating alignment and agreement by fostering open dialogue around high-stakes topics.

Performance Conversations: Feedback, Defensiveness, Abrasive Behaviour

Tuesday, March 21, 2017

CMD Optional Course - At this practical and highly interactive workshop, learn how to provide feedback to employees in a way that supports a positive, performance driven environment.

Managing Mental Health in the Workplace

Tuesday, March 14, 2017

CMD Optional Course - Gain an awareness of mental health issues, signs and symptoms, and learn accommodation and return-to-work strategies.

Project Management: A Practical Approach

Tuesday, March 07, 2017

CMD Optional Course - This introductory two-day workshop on March 7 & 8 will show you how to manage your projects successfully with practical skills such as project planning, scheduling, tracking, change management and reporting.

The Power of Mind Mapping

Tuesday, February 28, 2017

CMD Optional Course - Learn about this powerful graphic technique that is used to plan and manage projects, document processes and meetings, summarize reports, and prepare presentations.

Simple Rules for Organizational Change

Wednesday, February 22, 2017

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Emotional Intelligence

Wednesday, February 15, 2017

CMD Core Course - Learn to use emotional intelligence for your professional and personal development, and to build a high-performance team.

WAIT LIST - Sold Out Certificate in Leadership Development (CLD) - Winter 2017

Thursday, February 09, 2017

SOLD OUT! If you register online for this course, you will be placed on a WAIT LIST. This 7 day Workplace Leadership program will be held on Thursdays - February 9, 16, 23, March 2, 9, 16, 23, 2017. The CLD equips you to be a more effective leader.

Making Personality Work

Wednesday, February 08, 2017

CMD Core Course - Learn to identify the different personality types and how to interact and communicate effectively with each. Receive an assessment of your personality type and develop action plans for individual growth.

Is Customer Service Burning Your Bottom Line?

Tuesday, February 07, 2017

CMD Optional Course - Create a competitive advantage with a renewed focus on customer service. Learn best practices and pro-active tools and techniques you can implement in your organization.

Presence and Your Professional Edge

Monday, February 06, 2017

CMD Optional Course - Learn how specific elements of presence are key to developing your professional edge.

Effective Conflict Resolution

Wednesday, February 01, 2017

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Building Resilient Teams

Tuesday, January 31, 2017

CMD Optional Course - Equip leaders and teams with the attitudes, skills and processes needed to effectively navigate challenging situations and quickly recover from conflict in ways that build team resilience.

Management Essentials

Wednesday, January 25, 2017

CMD Core Course - Learn the responsibilities of a leader and a manager, how to develop individuals and teams to peak performance, and review the different leadership models.

Certificate in Management Development (CMD) - Winter 2017

Wednesday, January 25, 2017

The first course in the CMD Program is Management Essentials on Wednesday, January 25. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Conducting Workplace Investigations

Tuesday, January 24, 2017

CMD Optional Course - Gain the essential knowledge and skills to conduct a prompt, thorough and fair workplace investigation.

Mastering Your Time Management Skills

Monday, January 23, 2017

Attend this interactive afternoon workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

Influencer Training

Wednesday, January 18, 2017

CMD Optional Course - At this two-day workshop on January 18 and 19, you will learn proven strategies to drive rapid and sustainable behaviour change for teams and organizations.

WAIT LIST - Sold Out Crucial Conversations Workshop

Wednesday, December 14, 2016

SOLD OUT! If you register for this course, you will be placed on a WAIT LIST. The course will be offered again on April 5 & 6, 2017.

Drive Workshop

Thursday, December 08, 2016

CMD Optional Course - This workshop examines the elements of true motivation and offers smart and surprising techniques for implementing them within your workplace and organization.

Writing Effective Minutes - new date Dec 5/16

Wednesday, December 07, 2016

Course date is now Dec 5/16

Writing Effective Minutes

Monday, December 05, 2016

CMD Optional Course - Learn tools and techniques for mastering the art of writing effective minutes, including note-taking, summarizing, interacting with the chair, using clear language and templates, developing agendas, and more.

WAIT LIST - Sold Out Project Management: A Practical Approach

Wednesday, November 30, 2016

SOLD OUT! If you register for this course, you will be placed on a WAIT LIST. The course will be offered again on March 7 & 8, 2017.

Communication and Relationship Awareness Training: A Key to Team and Leadership Development

Wednesday, November 23, 2016

CMD Optional Course - This highly interactive training enables participants to reach new heights of interpersonal skill development and enables the development of high performance teams.

Effective Performance Feedback

Wednesday, November 16, 2016

CMD Optional Course - At this practical and highly interactive workshop, learn how to provide feedback to employees in a way that supports a positive, performance driven environment.

Certificate in Change Management (CCM)

Thursday, November 10, 2016

CMD Optional Course - A three day course on Thursdays - November 10, 17 and 24, 2016. This comprehensive change leadership program gives you the information and tools needed to navigate change successfully in your organization.

WAIT LIST - Sold Out Certificate in Leadership Development (CLD) - Fall 2016

Tuesday, November 08, 2016

SOLD OUT! If you register for this Fall 2016 course, you will be placed on a WAIT LIST.

Write It Right 2: Advanced Writing Strategies

Thursday, November 03, 2016

CMD Optional Course - This workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

Lean Six Sigma Yellow Belt Certification - Fall 2016

Monday, October 31, 2016

Structured and methodical problem solving based on the scientific method (PDSA cycle) provides a critical foundation for continuous improvement or lean initiatives. Yellow Belt equips all levels of the organization with foundational problem solving competencies.

S.E.T. For Success - Strategic Planning Workshop

Thursday, October 27, 2016

CMD Optional Course - Learn a ten step systematic approach to strategic planning and implementation, and apply tools and techniques to develop and reinforce the learning.

Leading Successful Presentations

Wednesday, October 26, 2016

CMD Optional Course - This workshop will enhance your ability to plan and deliver a well-structured and polished presentation.

WAIT LIST - Sold Out Emotional Intelligence

Tuesday, October 25, 2016

SOLD OUT! If you register for this course, you will be placed on a WAIT LIST.

Problem Solving and Decision Making

Wednesday, October 19, 2016

CMD Optional Course - Learn the structure of problem solving and decision making by using a three part model. Examples, case studies, and real work situations will be used to demonstrate the model and strengthen understanding.

Making Personality Work

Tuesday, October 18, 2016

CMD Core Course - Learn to identify the different personality types and how to interact and communicate effectively with each. Receive an assessment of your personality type and develop action plans for individual growth.

Email... Think Before You Hit Send

Monday, October 17, 2016

At this afternoon workshop, learn to use concise language, put the right information in the right place, be aware of the tone of your message, and format so the recipient has an easy read.

POSTPONED - Influencer Training, new dates: Jan 18 & 19, 2017

Thursday, October 13, 2016

POSTPONED - New course dates: January 18 & 19, 2017 CMD Optional Course - At this two-day workshop, you will learn proven strategies to drive rapid and sustainable behaviour change for teams and organizations.

WAIT LIST - Sold Out Management Essentials

Wednesday, October 12, 2016

SOLD OUT! If you register for this course, you will be placed on a WAIT LIST. CMD Core Course - Learn the responsibilities of a leader and a manager, how to develop individuals and teams to peak performance, and review the different leadership models.

Write It Right 1: High Performance Business Writing

Thursday, October 06, 2016

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

WAIT LIST - Sold Out Effective Conflict Resolution

Tuesday, October 04, 2016

SOLD OUT! If you register for this course, you will be placed on a WAIT LIST.

Practical Strategies for Building Delegation Skills

Monday, October 03, 2016

Attend this afternoon workshop to better understand why delegation is an essential skill for leaders and learn how to delegate effectively with teams and individuals.

Information Session - Lean Six Sigma Yellow Belt Certification

Wednesday, September 28, 2016

This breakfast information session will provide an overview of the upcoming Lean Six Sigma Yellow Belt Certification, along with other potential training opportunities related to Lean Six Sigma.

WAIT LIST - Sold Out Certificate in Management Development (CMD) Fall 2016

Tuesday, September 27, 2016

SOLD OUT! If you register for this program, you will be placed on a WAIT LIST.

Simple Rules for Organizational Change

Tuesday, September 27, 2016

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

WAIT LIST - Sold Out Mastering Your Time Management Skills

Monday, September 26, 2016

SOLD OUT! If you register for this program, you will be placed on a WAIT LIST. Attend this interactive afternoon workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

The Civility Solution: How civility at work can increase retention, engagement and profitability

Thursday, September 22, 2016

CMD Optional Course - Gain a toolkit for assessing civility and building a culture of civility in your workplace to increase retention, engagement and revenue.

WAIT LIST - Sold Out Dealing with Defensiveness

Tuesday, September 20, 2016

SOLD OUT! If you register for this course, you will be placed on a WAIT LIST. This morning workshop will explore the internal and external causes of defensiveness and ways that we can intentionally work to reduce defensiveness - in ourselves and others.

Managing Abrasive Behaviour

Tuesday, September 20, 2016

This afternoon workshop will explore strategies for dealing with unique and challenging employees that have abrasive behaviours. Pre-requisite: Dealing with Defensiveness

Crucial Conversations Workshop

Tuesday, June 21, 2016

CMD Optional Course - At this two day workshop on June 21 and 22 you will learn skills for creating alignment and agreement by fostering open dialogue around high-stakes topics.

S.E.T. For Success Workshop: A Roadmap to Transform Your Business

Wednesday, June 15, 2016

CMD Optional Course - Learn a ten step systematic approach to strategic planning and implementation, and apply tools and techniques to develop and reinforce the learning.

Drive Workshop

Tuesday, June 14, 2016

CMD Optional Course - This workshop examines the elements of true motivation and offers smart and surprising techniques for implementing them within your workplace and organization.

Mental Health Conversations – The Manager’s Role

Monday, June 13, 2016

This follow-up workshop focuses on the manager and the role the manager plays during difficult conversations with employees who are struggling with mental health. Pre-requisite: Managing Mental Health in the Workplace (full day workshop)

Project Management: A Practical Approach

Tuesday, June 07, 2016

CMD Optional Course - This introductory two-day workshop on June 7 and 8 will show you how to manage your projects successfully with practical skills such as project planning, scheduling, tracking, change management and reporting.

QUEST: Building Performance Partnerships

Monday, June 06, 2016

This luncheon outlines a collaborative and partnership approach focused on employee support and development as an alternative to traditional performance appraisals.

QUEST: Leading Under Pressure: Practical Strategies for Keeping Your Cool

Tuesday, May 31, 2016

In this fun, energizing and fabulously stimulating session, you will have the opportunity to increase your ability to deal effectively with high pressure situations, stress and “difficult” people.

Lean Principles 101: Making Lean Thinking Principles Easy to Understand

Wednesday, May 25, 2016

CMD Optional Course - This interactive, hands-on, simplicity driven workshop makes lean thinking principles easy to understand through a "learning by doing" simulation.

QNET Conference - "Work Matters"

Tuesday, May 17, 2016

QNET's annual full day conference features an opening keynote, special plenary presentation, twelve breakout sessions, closing plenary, and an exhibit area.

QNET Conference - Keynote & Breakfast only

Tuesday, May 17, 2016

The QNET Conference offers the option to register for only the Opening Keynote and Continental Breakfast, which includes access to the exhibit area.

SOLD OUT! Certificate in Leadership Development (CLD) - Spring 2016

Thursday, May 12, 2016

SOLD OUT! Next session to be offered in fall 2016. This 7 day Workplace Leadership program is on Thursdays - May 12, 19, 26, June 2, 9, 16, 23. The CLD equips you to be a more effective leader.

Work Life Alignment: Getting the Most Out of Work & Life

Tuesday, May 10, 2016

At this afternoon workshop, you will use a process and tools to review your personal and work life to ensure alignment. The process can also be used for coaching your staff.

QUEST: Building Performance Partnerships - postponed to June 6/16

Monday, May 09, 2016

Postponed - new date is June 6, 2016 This luncheon outlines a collaborative and partnership approach focused on employee support and development as an alternative to traditional performance appraisals.

Write It Right 2: Advanced Writing Strategies

Thursday, May 05, 2016

CMD Optional Course - This workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

Problem Solving and Decision Making

Tuesday, May 03, 2016

CMD Optional Course - Learn the structure of problem solving and decision making by using a three part model. Examples, case studies, and real work situations will be used to demonstrate the model and strengthen understanding.

QUEST: Standing in Your Power at Work

Thursday, April 28, 2016

This luncheon presentation will explore those things you are doing to hold yourself back and learn tools you can begin to use immediately.

Practical Strategies for Building Delegation Skills

Wednesday, April 27, 2016

Attend this afternoon workshop to better understand why delegation is an essential skill for leaders and learn how to delegate effectively with teams and individuals.

The Power of Mind Mapping

Tuesday, April 26, 2016

CMD Optional Course - Learn about this powerful graphic technique that is used to plan and manage projects, document processes and meetings, summarize reports, and prepare presentations.

Managing Mental Health in the Workplace

Wednesday, April 20, 2016

CMD Optional Course - Gain an awareness of mental health issues, signs and symptoms, and learn accommodation and return-to-work strategies.

Email... Think Before You Hit Send

Monday, April 18, 2016

At this afternoon workshop, learn to use concise language, put the right information in the right place, be aware of the tone of your message, and format so the recipient has an easy read.

Dealing with Defensiveness

Thursday, April 14, 2016

This morning workshop will explore the internal and external causes of defensiveness and ways that we can intentionally work to reduce defensiveness - in ourselves and others.

Managing Abrasive Behaviour

Thursday, April 14, 2016

This afternoon workshop will explore strategies for dealing with unique and challenging employees that have abrasive behaviours. Pre-requisite: Dealing with Defensiveness

Communicating with Civility, Credibility and Competence

Tuesday, April 12, 2016

CMD Optional Course - Learn what civility is, why it is essential to effective communication in your workplace, and identify communication habits that may be undermining your credibility.

QUEST: Stop the Corporate Killers: Simple Strategies for Leaders

Monday, April 11, 2016

In this energizing session, learn about the five corporate killers that are 100% avoidable and can be eliminated with easy strategies that cost nothing and require little time and effort.

Presence: Develop the “YOU” Who Enters the Room

Thursday, April 07, 2016

CMD Optional Course - At this workshop (2 half days) on April 7 and 13, examine the elements of presence, learn strategies to apply the elements, and improve your roles and relationships in the workplace.

Conducting Workplace Investigations

Tuesday, April 05, 2016

CMD Optional Course - Gain the essential knowledge and skills to conduct a prompt, thorough and fair workplace investigation.

Meetings: From Miserable to Meaningful

Monday, April 04, 2016

This afternoon workshop will help you ensure that your meeting purpose is matched with the right structure, and equip you with key facilitation skills to keep your meetings moving.

Project Management: A Practical Approach

Tuesday, March 22, 2016

CMD Optional Course - This introductory two-day workshop on March 22 and 23 will show you how to manage your projects successfully with practical skills such as project planning, scheduling, tracking, change management and reporting.

Delivering Effective Feedback

Thursday, March 17, 2016

CMD Optional Course - At this practical and highly interactive workshop, learn how to provide feedback to employees in a way that supports a positive, performance driven environment.

Leading Successful Presentations

Monday, March 14, 2016

CMD Optional Course - This workshop, held over two half days on March 14 and 21, will enhance your ability to plan and deliver a well-structured and polished presentation.

Making Personality Work

Friday, March 11, 2016

CMD Core Course - Learn to identify the different personality types and how to interact and communicate effectively with each. Receive an assessment of your personality type and develop action plans for individual growth.

Developing Personal Resilience

Tuesday, March 08, 2016

This afternoon workshop will introduce participants to the skills and attitudes resilient people draw on in the face of short-term, sustained and chronic stress.

Managing Mental Health in the Workplace

Thursday, March 03, 2016

CMD Optional Course - Gain an awareness of mental health issues, signs and symptoms, and learn accommodation and return-to-work strategies.

Putting the Gag on Workplace Gossip

Tuesday, March 01, 2016

This half day workshop will outline the role and impact that gossip plays in the workplace and explore what you can do to effectively manage the chatter.

Mastering Your Time Management Skills

Monday, February 29, 2016

Attend this interactive afternoon workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

Write It Right 1: High Performance Business Writing

Thursday, February 25, 2016

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Effective Conflict Resolution

Tuesday, February 23, 2016

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Emotional Intelligence

Tuesday, February 16, 2016

CMD Core Course - Learn to use emotional intelligence for your professional and personal development, and to build a high-performance team.

Balanced Scorecard Workshop

Thursday, February 11, 2016

CMD Optional Course - Using the Balanced Scorecard, examine the concepts of strategy, gain the confidence to articulate strategy, develop a sample balanced scorecard, make a plan and maintain a focus on strategy execution.

Simple Rules for Organizational Change

Tuesday, February 09, 2016

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Presence: Develop the “YOU” Who Enters the Room

Monday, February 08, 2016

CMD Optional Course - At this workshop (2 half days) on February 8 and 22, examine the elements of presence, learn strategies to apply the elements, and improve your roles and relationships in the workplace.

SOLD OUT! Certificate in Leadership Development (CLD) - Winter 2016

Wednesday, February 03, 2016

SOLD OUT! This 7 day Workplace Leadership program is on Wednesdays - February 3, 10, 17, 24, March 2, 9, 16. The CLD equips you to be a more effective leader.

Making Personality Work

Tuesday, February 02, 2016

CMD Core Course - Learn to identify the different personality types and how to interact and communicate effectively with each. Receive an assessment of your personality type and develop action plans for individual growth.

Foundations for Coaching Success

Wednesday, January 27, 2016

CMD Optional Course - At this two day workshop on January 27 and 28 to strengthen your coaching skills and enhance your ability to influence, manage and motivate others to perform at their best.

Certificate in Management Development (CMD) Winter 2016

Tuesday, January 26, 2016

The first course in the CMD Program is Management Essentials on Tuesday, January 26. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Management Essentials

Tuesday, January 26, 2016

CMD Core Course - Learn the responsibilities of a leader and a manager, how to develop individuals and teams to peak performance, and review the different leadership models.

Crucial Conversations

Thursday, January 14, 2016

CMD Optional Course - At this two day workshop on January 14 and 15 you will learn skills for creating alignment and agreement by fostering open dialogue around high-stakes topics.

Mastering Your Time Management Skills

Thursday, December 17, 2015

Attend this interactive afternoon workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

Drive Workshop

Wednesday, December 16, 2015

CMD Optional Course - This workshop examines the elements of true motivation and offers smart and surprising techniques for implementing them within your workplace and organization.

QUEST: Sharing Your Ideas in the Workplace

Monday, December 14, 2015

At this luncheon we'll discuss the importance of finding your voice at work, overcoming common roadblocks that keep us quiet, and tips to speak effectively in workplace settings.

Problem Solving and Decision Making

Wednesday, December 09, 2015

CMD Optional Course - At this two day workshop on December 9 and 10, you will learn the structure of problem solving and decision making by using a three part model. Examples, case studies, and real work situations will be used to demonstrate the model and strengthen understanding.

Crucial Accountability Training

Wednesday, December 02, 2015

CMD Optional Course - At this two day workshop on December 2 & 3, you will learn a straightforward step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment.

Write It Right 2: Advanced Writing Strategies

Thursday, November 26, 2015

CMD Optional Course - This workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

Navigating a World of Differences - Building Cultural Competence

Wednesday, November 25, 2015

CMD Optional Course - Recognize how the current immigration demographics impact your organization, differentiate between cultural awareness and cultural competence, and become attentive to culture-based differences in work style and motivation.

Certificate in Change Management

Monday, November 23, 2015

CMD Optional Course - A three day course on Mondays - November 23, 30 and December 7, 2015. This comprehensive change leadership program gives you the information and tools needed to navigate change successfully in your organization.

Project Management: A Practical Approach

Wednesday, November 18, 2015

CMD Optional Course - This introductory two-day workshop on November 18 and 19 will show you how to manage your projects successfully with practical skills such as project planning, scheduling, tracking, change management and reporting.

QUEST: Managing Abrasive Behaviour

Monday, November 16, 2015

Managing abrasive employee behaviour is no easy task. Find out what you can do to handle unacceptable employee behaviour calmly, confidently and expertly.

Write It Right 1: High Performance Business Writing

Thursday, November 12, 2015

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Foundations for Coaching Success

Wednesday, November 04, 2015

CMD Optional Course - At this two day workshop on November 4 and 5 you will strengthen your coaching skills and enhance your ability to influence, manage and motivate others to perform at their best.

SOLD OUT! Certificate in Leadership Development (CLD) Fall 2015

Tuesday, November 03, 2015

SOLD OUT! Space is available in the CLD beginning on February 3, 2016. The CLD equips you to be a more effective leader.

Write It Right 2: Advanced Writing Strategies

Thursday, October 29, 2015

CMD Optional Course - This workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

QUEST: De-escalating Potentially Violent Situations

Wednesday, October 28, 2015

At this breakfast presentation you will gain an understanding of how to assess the potential for violence and respond with interpersonal tools and strategies to defuse the situation.

Emotional Intelligence

Tuesday, October 27, 2015

CMD Core Course - Learn to use emotional intelligence for your professional and personal development, and to build a high-performance team.

Mental Health Conversations – The Manager’s Role

Monday, October 26, 2015

This follow-up workshop focuses on the manager and the role the manager plays during difficult conversations with employees who are struggling with mental health. Pre-requisite: Managing Mental Health in the Workplace (full day workshop)

Roles of a Leader

Thursday, October 22, 2015

CMD Optional Course - This full day program delves into the many roles of a leader and provides tools to help you effectively use each role in different situations.

Making Personality Work

Tuesday, October 20, 2015

CMD Core Course - Learn to identify the different personality types and how to interact and communicate effectively with each. Receive an assessment of your personality type and develop action plans for individual growth.

Practical Strategies for Building Delegation Skills

Monday, October 19, 2015

Attend this afternoon workshop to hear why delegation is an essential skill for leaders and learn how to delegate effectively with teams and individuals.

Managing Mental Health in the Workplace

Friday, October 16, 2015

CMD Optional Course - Gain an awareness of mental health issues, signs and symptoms, and learn accommodation and return-to-work strategies.

Write It Right 1: High Performance Business Writing

Thursday, October 15, 2015

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

QUEST: The Grammar of Meetings

Wednesday, October 14, 2015

At this luncheon presentation experiment with language and grammar concepts to learn how to more concisely give input, elicit feedback, and make decisions in meetings.

Effective Conflict Resolution

Tuesday, October 13, 2015

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Managing Four Generations in the Workplace: Veterans, Baby Boomers, Generation X and the Net Generation

Thursday, October 08, 2015

CMD Optional Course - For the first time in history, there are four generations working side-by-side. Learn how to understand and manage each generation uniquely.

Simple Rules for Organizational Change

Tuesday, October 06, 2015

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Email - Think Before You Hit Send

Monday, October 05, 2015

Attend this afternoon workshop and learn to: use concise language and avoid rambling, put the right information in the right place, be aware of the tone of your message, and format so the recipient has an easy read.

Building Resilient Teams

Thursday, October 01, 2015

CMD Optional Course - Equip leaders and teams with the attitudes, skills and processes needed to effectively navigate challenging situations and quickly recover from conflict in ways that build team resilience.

QUEST: Presence - The "YOU" Who Enters the Room

Wednesday, September 30, 2015

At this luncheon presentation learn how your presence can support and affect your growth to the next level in your career, your profession, your industry.

Certificate in Management Development (CMD) Fall 2015

Tuesday, September 29, 2015

The first course in the CMD Program is Management Essentials on Tuesday, September 29. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Management Essentials

Tuesday, September 29, 2015

CMD Core Course - Learn the responsibilities of a leader and a manager, how to develop individuals and teams to peak performance, and review the different leadership models.

Mastering Your Time Management Skills

Monday, September 28, 2015

Attend this interactive afternoon workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

Crucial Conversations Workshop

Wednesday, September 23, 2015

CMD Optional Course - At this two day workshop on September 23 and 24 you will learn skills for creating alignment and agreement by fostering open dialogue around high-stakes topics.

SOLD OUT! Managing Mental Health in the Workplace

Tuesday, September 22, 2015

SOLD OUT! Space is available in "Managing Mental Health in the Workplace" on October 16, 2015. CMD Optional Course - Gain an awareness of mental health issues, signs and symptoms, and learn accommodation and return-to-work strategies.

QUEST: Strategic Planning: Latest and Most Effective Techniques

Wednesday, June 24, 2015

This luncheon information session will provide specific examples and an interactive component where participants work together to create strategic initiatives and use electronic tools to prioritize.

Write It Right 2: Advanced Writing Strategies

Thursday, June 18, 2015

CMD Optional Course - This workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

Communicating with Civility, Credibility and Competence

Wednesday, June 17, 2015

CMD Optional Course - Learn what civility is, why it is essential to effective communication in your workplace, and identify communication habits that may be undermining your credibility.

Write It Right 1: High Performance Business Writing

Thursday, June 11, 2015

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Managing Mental Health in the Workplace

Thursday, June 04, 2015

CMD Optional Course - Gain an awareness of mental health issues, signs and symptoms, and learn accommodation and return-to-work strategies.

Project Management: A Practical Approach

Wednesday, May 27, 2015

CMD Optional Course - This introductory two-day workshop on May 27 and 28 will show you how to manage your projects successfully with practical skills such as project planning, scheduling, tracking, change management and reporting.

Leveraging Social Capital at Work

Thursday, May 21, 2015

CMD Optional Course - Increase your "Office Intelligence" (OI) and pave the way to a more productive and positive workplace environment.

Drive Workshop

Wednesday, May 20, 2015

CMD Optional Course - This workshop examines the elements of true motivation and offers smart and surprising techniques for implementing them within your workplace and organization.

Essential Coaching Skills

Thursday, May 14, 2015

CMD Optional Course - Gain tips to increase awareness, accountability and employee engagement, and learn new skills to expand on the essential coaching skills in your toolkit.

SOLD OUT! Certificate in Leadership Development (CLD) Spring 2015

Tuesday, May 12, 2015

SOLD OUT! Contact QNET (mail@qnet.ca) to be on wait list or to enquire about a second workshop being offered in May/June 2015. Space is available in the CLD beginning on November 3, 2015.

Conducting Workplace Investigations

Thursday, May 07, 2015

CMD Optional Course - Gain the essential knowledge and skills to conduct a prompt, thorough and fair workplace investigation.

Lean Principles 101: Making Lean Thinking Principles Easy to Understand

Tuesday, May 05, 2015

CMD Optional Course - This interactive, hands-on, simplicity driven workshop makes lean thinking principles easy to understand through a "learning by doing" simulation.

Problem Solving and Decision Making

Wednesday, April 29, 2015

CMD Optional Course - At this two day workshop on April 29 and 30, you will learn the structure of problem solving and decision making by using a three part model. Examples, case studies, and real work situations will be used to demonstrate the model and strengthen understanding.

QUEST: The Coach Approach to Powerful Questions

Tuesday, April 28, 2015

At this luncheon presentation, discover how powerful questions have the capacity to dramatically improve the quality of insight, innovation and action in our organizations, our communities and our lives.

2015 QNET Excellence Conference

Wednesday, April 22, 2015

An exciting full day conference that features an opening keynote, special plenary presentation, closing keynote, twelve breakout sessions and an exhibit area.

Opening Keynote ONLY - QNET Excellence Conference

Wednesday, April 22, 2015

Attend the Opening Keynote Presentation (and continental breakfast) at the 2015 QNET Excellence Conference.

Write It Right 2: Advanced Writing Strategies

Wednesday, April 15, 2015

CMD Optional Course - This workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

The Power of Mind Mapping

Thursday, April 09, 2015

CMD Optional Course - Learn about this powerful graphic technique that is used to plan and manage projects, document processes and meetings, summarize reports, and prepare presentations.

Write It Right 1: High Performance Business Writing

Wednesday, April 08, 2015

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Communicating for Change

Tuesday, April 07, 2015

CMD Optional Course - Learn how to prevent the most common mistakes when communicating change during a transition, and be introduced to communication knowledge, tools and techniques specifically designed to facilitate readiness.

Building Resilient Teams

Thursday, March 26, 2015

CMD Optional Course - Equip leaders and teams with the attitudes, skills and processes needed to effectively navigate challenging situations and quickly recover from conflict in ways that build team resilience.

SOLD OUT! Write It Right 1: High Performance Business Writing

Wednesday, March 25, 2015

SOLD OUT! Space is available in Write it Right 1 on April 8, 2015. CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Crucial Conversations Workshop

Wednesday, March 18, 2015

CMD Optional Course - At this two day workshop on March 18 and 19 you will learn skills for creating alignment and agreement by fostering open dialogue around high-stakes topics.

Strategic Planning to Plan of Action

Thursday, March 12, 2015

CMD Optional Course - Learn models and tools for strategic planning and understand the need to create an action road map for business success.

Certificate in Change Management: Living and Leading Change

Tuesday, March 10, 2015

CMD Optional Course - The 3-day Certificate in Change Management is on Tuesdays - March 10, 17, 24, 2015. This comprehensive change leadership program gives you the information and tools needed to navigate change successfully in your organization.

Project Management: A Practical Approach

Wednesday, March 04, 2015

CMD Optional Course - This introductory two-day workshop on March 4 and 5 will show you how to manage your projects successfully with practical skills such as project planning, scheduling, tracking, change management and reporting.

Dealing With Workplace Harassment

Thursday, February 26, 2015

This morning workshop will provide both organizations and individuals with a primer on what they need to know to deal with workplace harassment.

Emotional Intelligence

Tuesday, February 24, 2015

CMD Core Course - Learn to use emotional intelligence for your professional and personal development.

Employee Performance Management

Thursday, February 19, 2015

CMD Optional Course - This interactive workshop will provide participants with an overview of the performance management process and an opportunity to practice the skills involved in managing employee performance.

Simple Rules for Organizational Change

Tuesday, February 17, 2015

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Effective Conflict Resolution

Tuesday, February 10, 2015

CMD Core Course - Review the sources of conflict and the different conflict management styles. Practice the skills needed for resolving conflict effectively.

Write It Right 2: Advanced Writing Strategies

Thursday, February 05, 2015

CMD Optional Course - This workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

Making Personality Work

Tuesday, February 03, 2015

CMD Core Course - Learn to identify the different personality types and how to interact and communicate effectively with each. Receive an assessment of your personality type and develop action plans for individual growth.

Mastering Your Time Management Skills

Monday, February 02, 2015

Attend this interactive afternoon workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

Practical Strategies for Building Delegation Skills

Thursday, January 29, 2015

Attend this morning workshop to hear why delegation is an essential skill for leaders and learn how to delegate effectively with teams and individuals.

Certificate in Management Development (CMD) Winter 2015

Tuesday, January 27, 2015

The first course in this flexible Certificate Program is Management Essentials on Thursday, January 27. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Management Essentials

Tuesday, January 27, 2015

CMD Core Course - Learn the responsibilities of a leader and a manager, how to develop individuals and teams to peak performance, and review the different leadership models.

SOLD OUT! Managing Abrasive Behaviour, with Special Guest Dr. Laura Crawshaw

Thursday, January 22, 2015

SOLD OUT! CMD Optional Course - Designed for managers and human resource professionals, this seminar will give you the tools to calmly, confidently and expertly deal with abrasive employees. Special Guest Facilitator: Dr. Laura Crawshaw

SOLD OUT! Write It Right 1: High Performance Business Writing

Tuesday, January 20, 2015

SOLD OUT! Space is available in Write it Right 1 on March 25, 2015. CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Navigating a World of Differences - Building Cultural Competence

Tuesday, December 16, 2014

CMD Optional Course - Recognize how the current immigration demographics impact your organization, differentiate between cultural awareness and cultural competence, and become attentive to culture-based differences in work style and motivation.

Dealing With Workplace Harassment

Monday, December 15, 2014

This afternoon workshop will provide both organizations and individuals with a primer on what they need to know to deal with workplace harassment.

Communicating with Civility, Credibility and Competence

Tuesday, December 09, 2014

CMD Optional Course - Learn what civility is, why it is essential to effective communication in your workplace, and identify communication habits that may be undermining your credibility.

Project Management: A Practical Approach

Tuesday, December 02, 2014

CMD Optional Course - This introductory two-day workshop on December 2 and 3 will show you how to manage your projects successfully with some practical skills such as project planning, scheduling, tracking, change management and reporting.

Ethical Decision Making

Wednesday, November 26, 2014

Examine the impact of individual choices, determine the true impact of behaviour, and understand the full consequence of ethical issues at this half day workshop.

Building Resilient Teams

Tuesday, November 25, 2014

CMD Optional Course - Equip leaders and teams with the attitudes, skills and processes needed to effectively navigate challenging situations and quickly recover from conflict in ways that build team resilience.

SOLD OUT! Write It Right 2: Advanced Writing Strategies

Tuesday, November 18, 2014

SOLD OUT! Space is available in Write it Right 2 on January 20/15. CMD Optional Course - This workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

QUEST: A Manager’s Guide to Training that Gets Results

Monday, November 17, 2014

This luncheon presentation will show you a five-step process to create training programs that work for you and your organization.

SOLD OUT! Certificate in Leadership Development (CLD) Fall 2014

Thursday, November 06, 2014

SOLD OUT! Space is available in the CLD beginning on May 12/15.This 7 day Workplace Leadership program is on Thursdays - November 6, 13, 20, 27, December 4, 11, 18, 2014. The CLD equips you to be a more effective leader.

The Power of Mind Mapping

Wednesday, November 05, 2014

CMD Optional Course - Learn about this powerful graphic technique that is used to plan and manage projects, document processes and meetings, summarize reports, and prepare presentations.

Risk Management

Tuesday, November 04, 2014

CMD Optional - Learn how to identify risk, assess the impacts and probability, and determine the appropriate course of action that will positively impact your organization.

QUEST: Conveying Your Message With Maximum Impact

Thursday, October 30, 2014

This luncheon presentation will help you become a stronger verbal communicator to convey your message with maximum impact and effect.

SOLD OUT! Write It Right 1: High Performance Business Writing

Tuesday, October 28, 2014

SOLD OUT! Space is available in Write it Right 1 on October 21/14. CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Emotional Intelligence

Thursday, October 23, 2014

CMD Core Course - Learn to use emotional intelligence for your professional and personal development.

Email - Think Before You Hit Send

Wednesday, October 22, 2014

Attend this afternoon workshop and learn to: use concise language and avoid rambling, put the right information in the right place, be aware of the tone of your message, and format so the recipient has an easy read.

Write It Right 1: High Performance Business Writing

Tuesday, October 21, 2014

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Simple Rules for Organizational Change

Thursday, October 16, 2014

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Workplace Wellness Audit Workshop

Wednesday, October 15, 2014

CMD Optional Course when combined with afternoon Wellness Assessment Workshop - Learn how to use workplace wellness audits to gain feedback on key issues that impact employees' wellness at work.

Wellness Assessment Workshop

Wednesday, October 15, 2014

CMD Optional Course when combined with morning Workplace Wellness Audit Workshop - Wellness assessments are used to help employers gauge the pulse of their organization and inform them on how to maximize allotted wellness dollars strategically.

Making Personality Work

Thursday, October 09, 2014

CMD Core Course - Learn to identify the different personality types and how to interact and communicate effectively with each. Receive an assessment of your personality type and develop action plans for individual growth.

Employee Performance Management

Wednesday, October 08, 2014

CMD Optional Course - This interactive workshop will provide participants with an overview of the performance management process and an opportunity to practice the skills involved in managing employee performance.

Work Life Alignment: Getting the Most Out of Work and Life

Tuesday, October 07, 2014

At this morning workshop, review your personal and work life with the purpose of living a life of conscious choice in alignment with what truly matters to you.

Effective Conflict Resolution

Thursday, October 02, 2014

CMD Core Course - Review the sources of conflict and the different conflict management styles. Practice the skills needed for resolving conflict effectively.

Mastering Your Time Management Skills

Wednesday, October 01, 2014

Attend this interactive afternoon workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

Strategic Planning to Plan of Action

Tuesday, September 30, 2014

CMD Optional Course - Learn models and tools for strategic planning and understand the need to create an action road map for business success.

Certificate in Management Development (CMD) Fall 2014

Thursday, September 25, 2014

The first course in this flexible Certificate Program is Management Essentials on Thursday, September 25. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Management Essentials

Thursday, September 25, 2014

CMD Core Course - Learn the responsibilities of a leader and a manager, how to develop individuals and teams to peak performance, and review the different leadership models.

Practical Strategies for Building Delegation Skills

Wednesday, September 24, 2014

Attend this morning workshop to hear why delegation is an essential skill for leaders and learn how to delegate effectively with teams and individuals.

Managing Four Generations in the Workplace: Veterans, Baby Boomers, Generation X and the Net Generation

Tuesday, September 23, 2014

CMD Optional Course - For the first time in history, there are four generations working side-by-side. Learn how to understand and manage each generation uniquely.

Influencer Training

Tuesday, June 17, 2014

Attend this two-day leadership course on June 17 and 18 to learn proven strategies to drive rapid and sustainable behaviour change for teams and organizations. By learning how to discover and counteract the complex web of forces underlying resistant organizational problems, you'll be able to make change inevitable.

Navigating a World of Differences - Building Cultural Competence

Wednesday, June 11, 2014

Topics covered at this session include: recognizing how the current immigration demographics impact your organization, differentiating between cultural awareness and cultural competence, and being attentive to culture-based differences in work style and motivation.

QUEST: Building Resilient Teams

Monday, June 09, 2014

At this QUEST luncheon, learn the skills, attitudes and processes needed to equip leaders and teams with the ability to effectively navigate challenging situations and quickly recover from conflict in ways that build team resilience.

Project Management: A Practical Approach

Tuesday, June 03, 2014

CMD Optional Course - This introductory two-day workshop on June 3 and 4 will show you how to manage your projects successfully with some practical skills such as project planning, scheduling, tracking, change management and reporting.

QNET Conference - Keynote/Breakfast Only

Wednesday, May 28, 2014

Online registration is now closed. To register for the keynote/breakfast at the QNET Excellence Conference, please visit the QNET Registration Services Table at 7:45am at the Victoria Inn Hotel and Conference Centre on May 28th.

QNET Conference - Full Day

Wednesday, May 28, 2014

Online registration is now closed. To register for the full day QNET Excellence Conference, please visit the QNET Registration Services Table at 7:45am at the Victoria Inn Hotel and Conference Centre on May 28th.

Lean Principles 101: Making Lean Thinking Principles Easy to Understand

Wednesday, May 14, 2014

CMD Optional Course - This interactive, hands-on, simplicity driven workshop makes lean thinking principles easy to understand through a "learning by doing" simulation.

Certificate in Leadership Development (CLD) Spring 2014

Thursday, May 08, 2014

This 7 day Workplace Leadership program is on Thursdays - May 8, 15, 22, 29, June 5, 12, 19, 2014. The CLD equips you to be a more effective leader.

Practical Strategies for Building Delegation Skills

Wednesday, May 07, 2014

Attend this morning workshop to hear why delegation is an essential skill for leaders and learn how to delegate effectively with teams and individuals.

Write It Right 2: Advanced Writing Strategies

Tuesday, May 06, 2014

CMD Optional Course - This workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

Managing Four Generations in the Workplace: Veterans, Baby Boomers, Generation X and the Net Generation

Thursday, May 01, 2014

CMD Optional Course - For the first time in history, there are four generations working side-by-side. Learn how to understand and manage each generation uniquely.

Managing Mental Health in the Workplace

Wednesday, April 30, 2014

CMD Optional Course - Gain an awareness of mental health issues, signs and symptoms, and learn accommodation and return-to-work strategies.

Employee Performance Management

Thursday, April 24, 2014

CMD Optional Course - This interactive workshop will provide participants with an overview of the performance management process and an opportunity to practice the skills involved in managing employee performance.

Email - Think Before You Hit Send

Wednesday, April 23, 2014

Attend this morning workshop and learn to: use concise language and avoid rambling, put the right information in the right place, be aware of the tone of your message, and format so the recipient has an easy read.

Problem Solving and Decision Making

Tuesday, April 22, 2014

CMD Optional Course - At this two day workshop on April 22 and 29, you will learn the structure of problem solving and decision making by using a three part model. Examples, case studies, and real work situations will be used to demonstrate the model and strengthen understanding.

Communicating with Civility, Credibility and Competence

Wednesday, April 16, 2014

CMD Optional Course - Learn what civility is, why it is essential to effective communication in your workplace, and identify communication habits that may be undermining your credibility.

Effective Conflict Resolution

Tuesday, April 15, 2014

CMD Core Course - Review the sources of conflict and the different conflict management styles. Practice the skills needed for resolving conflict effectively.

QUEST: Redesigning HR

Monday, April 14, 2014

At this QUEST luncheon, learn how to increase HR and organizational performance, design programs to focus on the future, and reduce unnecessary administration within HR programs and across the organization.

Write It Right 1: High Performance Business Writing

Tuesday, April 08, 2014

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Risk Management

Thursday, March 27, 2014

CMD Optional - Learn how to identify risk, assess the impacts and probability, and determine the appropriate course of action that will positively impact your organization.

Communicating for Change

Thursday, March 13, 2014

CMD Optional Course - Learn how to prevent the most common mistakes when communicating change during a transition, and be introduced to communication knowledge, tools and techniques specifically designed to facilitate readiness.

QUEST: Strategic Employee Development

Wednesday, March 12, 2014

At this QUEST luncheon, learn how to enhance employee development and contribute to organizational effectiveness through increased learning and productivity.

Simple Rules for Organizational Change

Thursday, March 06, 2014

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Project Management: A Practical Approach

Tuesday, March 04, 2014

CMD Optional Course - This introductory two-day workshop on March 4 and 5 will show you how to manage your projects successfully with some practical skills such as project planning, scheduling, tracking, change management and reporting.

Emotional Intelligence

Thursday, February 27, 2014

CMD Core Course - Learn to use emotional intelligence for your professional and personal development.

Leveraging Social Capital at Work

Wednesday, February 26, 2014

CMD Optional Course - Increase your "Office Intelligence" (OI) and pave the way to a more productive and positive workplace environment.

Lean Six Sigma Green Belt Certification

Monday, February 24, 2014

Half day Green Belt Champion preparation meeting on February 24. Five days of Classroom Training on March 18, 19, 20, April 15, May 13. Participants should be familiar with concepts of Lean Six Sigma and be interested in becoming a certified Green Belt, or ultimately a Black Belt. Each participant must have a workplace champion / sponsor - an executive accountable for the green belt project completed by the participant.

Strategic Planning to Plan of Action

Thursday, February 20, 2014

CMD Optional Course - Learn models and tools for strategic planning and understand the need to create an action road map for business success.

Lean Six Sigma Yellow Belt Certification: Introduction to Problem Solving

Tuesday, February 11, 2014

Yellow belt will equip all levels of the organization with foundational problem solving competencies. This program includes two and a half days of classroom instruction. The classroom dates are February 11, 12, and the morning of March 11. The project preparation meeting takes place on the afternoon of January 29, 2014.

Making Personality Work

Thursday, February 06, 2014

CMD Core Course - Learn to identify the different personality types and how to interact and communicate effectively with each. Receive an assessment of your personality type and develop action plans for individual growth.

Write It Right 2: Advanced Writing Strategies

Wednesday, February 05, 2014

CMD Optional Course - This workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

Certificate in Management Development (CMD) Spring 2014

Thursday, January 30, 2014

The first course in this flexible Certificate Program is Management Essentials on Thursday, January 30. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Management Essentials

Thursday, January 30, 2014

CMD Core Course - Learn the responsibilities of a leader and a manager, how to develop individuals and teams to peak performance, and review the different leadership models.

Mastering Your Time Management Skills

Wednesday, January 29, 2014

Attend this interactive morning workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

Certificate in Change Management: Living and Leading Change

Tuesday, January 28, 2014

CMD Optional Course - DATES REVISED! This three day Certificate in Change Management is on January 28, February 7, 25, 2014. This comprehensive change leadership program gives you the information and tools needed to navigate change successfully in your organization.

Work Life Alignment: Getting the Most Out of Work and Life

Thursday, January 23, 2014

At this afternoon workshop, review your personal and work life with the purpose of living a life of conscious choice in alignment with what truly matters to you.

Write It Right 1: High Performance Business Writing

Wednesday, January 22, 2014

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

QUEST: An Introduction to Performance Management Coaching: Building Capacity in Organizations

Monday, January 20, 2014

At this QUEST luncheon, hear about the power of coaching and key strategies to maximize communication, increase performance, and enhance the profitability of your organization.

Ethical Decision Making and Building Blocks for Top Performance - Two half day workshops

Thursday, December 12, 2013

Improve your effectiveness and enhance your professional development with these two half day workshops on December 12 designed to provide practical and immediately applicable learning for individuals and teams.

Ethical Decision Making

Thursday, December 12, 2013

Attend this morning session to work through scenarios that demonstrate the impact and consequences of individual choices on collaboration and ethics.

Building Blocks for Top Performance

Thursday, December 12, 2013

Attend this afternoon session and find your top performance skills, beyond technical skills and knowledge, and learn how to leverage them.

Write It Right 2: Advanced Writing Strategies

Thursday, December 05, 2013

CMD Optional Course - This workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

Problem Solving and Decision Making

Tuesday, December 03, 2013

CMD Optional Course - At this two day workshop on December 3 and 10, you will learn the structure of problem-solving and decision-making by using a three part model. Examples, case studies, and real work situations will be used to demonstrate the model and strengthen understanding.

QUEST: Business Unusual: A Novel Approach for a Changing World

Monday, December 02, 2013

At this QUEST luncheon, explore how our connection to each other impacts our work performance, and understand why viewing ourselves as co-creators and leaders is necessary for surviving and thriving.

Managing Mental Health in the Workplace

Thursday, November 28, 2013

CMD Optional Course - Gain an awareness of mental health issues, signs and symptoms, learn accommodation, return-to-work strategies and how to create success at work.

SOLD OUT! Project Management: A Practical Approach

Monday, November 25, 2013

SOLD OUT! CMD Optional Course - This introductory two-day workshop on November 25 and 26 will show you how to manage your projects successfully with some practical skills such as project planning, scheduling, tracking, change management and reporting.

Communicating with Civility, Credibility and Competence

Thursday, November 21, 2013

CMD Optional Course - Learn what civility is, why it is essential to effective communication in your workplace, and identify communication habits that may be undermining your credibility.

SOLD OUT! Write It Right 1: High Performance Business Writing

Tuesday, November 19, 2013

SOLD OUT! CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, email and reports achieve the right response from your readers.

The Power of Mind Mapping

Thursday, November 14, 2013

CMD Optional Course - Learn about this powerful graphic technique that uses colour, key images and words to summarize, sort and retain information.

Lean Six Sigma Information Session

Thursday, November 07, 2013

This breakfast session will provide an overview of Lean Six Sigma, along with information on upcoming training opportunities here in Manitoba. There is no fee to attend, however you must register in advance.

Certificate in Leadership Development (CLD) Fall 2013

Wednesday, November 06, 2013

This 7 day Workplace Leadership program is on Wednesdays - November 6, 13, 20, 27, December 4, 11, 18, 2013. The CLD equips you to be a more effective leader.

Risk Management

Tuesday, November 05, 2013

CMD Optional - Learn how to identify risk, assess the impacts and probability, and determine the appropriate course of action that will positively impact your organization.

SOLD OUT! Emotional Intelligence

Thursday, October 31, 2013

SOLD OUT! CMD Core Course - Learn to use emotional intelligence for your professional and personal development.

Top Performance - Session 3 of the Fall Learning Series: Communication, Ethics and Performance

Wednesday, October 30, 2013

Session 3 of the Fall Learning Series will review the building blocks for top performance - beyond technical skills and knowledge.

HR for Managers

Tuesday, October 29, 2013

CMD Optional Course - Learn the principles and functions of human resource management and how to interpret modern human resource issues.

QUEST: Lean Customer Service

Monday, October 28, 2013

At this QUEST luncheon, find out how service organizations can adopt Lean Thinking to enhance customer value and continually improve performance.

SOLD OUT! Simple Rules for Organizational Change

Thursday, October 24, 2013

SOLD OUT! Please contact the QNET office at 204.949.4999 to have your name placed on a waiting list. CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Making Personality Work

Thursday, October 17, 2013

CMD Core Course - Learn to identify the different personality types and how to interact, influence and communicate effectively with each. Get an assessment of your personality type and develop action plans for individual growth.

Ethics and the Workplace - Session 2 of the Fall Learning Series: Communication, Ethics and Performance

Wednesday, October 16, 2013

Session 2 of the Fall Learning Series will work through scenarios that demonstrate the impact and consequences of individual choices on collaboration and ethics.

SOLD OUT! Effective Conflict Resolution

Thursday, October 10, 2013

SOLD OUT! Please contact the QNET office at 204.949.4999 to have your name placed on a waiting list. CMD Core Course - Review the sources of conflict and the different conflict management styles. Practice the skills needed for resolving conflict effectively at work and at home.

Positive Communication Strategies - Session 1 of the Fall Learning Series: Communication, Ethics and Performance

Wednesday, October 09, 2013

Session 1 of the Fall Learning Series will explore, discuss and practice power-up communication skills that will improve workplace productivity and develop better relationships.

SOLD OUT! Write It Right 2: Advanced Writing Strategies - Next course on December 5

Tuesday, October 08, 2013

This session is full. Please call the QNET office at 204.949.4999 if you would like your name placed on a waiting list. The next offering of this session is December 5, 2013. CMD Optional Course - This workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

Certificate in Management Development (CMD) Fall 2013

Thursday, October 03, 2013

The first course in this flexible Certificate Program is Management Essentials on Oct 3. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Management Essentials

Thursday, October 03, 2013

CMD Core Course - Learn the basics of management and leadership theory, and the roles and responsibilities of a leader and a manager.

Strategic Planning to Plan of Action

Tuesday, October 01, 2013

CMD Optional Course - Be introduced to models and tools for strategic planning and understand the need to create an action road map in order to navigate to business success.

Employee Performance Management

Thursday, September 26, 2013

CMD Optional Course - This interactive workshop will provide participants with an overview of the performance management process and an opportunity to practice some of the skills involved in managing employee performance.

QUEST: Self-Driven Performance

Wednesday, September 25, 2013

At this QUEST luncheon, learn the rewards from having a positive attitude, how to create a harmonious work environment, and how to contribute positively to team collaborations.

Linda Duxbury Sessions 1 and 2 Combined

Tuesday, September 24, 2013

Dr. Linda Duxbury will be in Winnipeg to present two sessions: Something's Gotta Give and Managing A Changing Workforce.

Linda Duxbury Session 1 - Something's Gotta Give

Tuesday, September 24, 2013

Session 1 is from 8:30 a.m. to 12:00 Noon.

Linda Duxbury Session 2 - Managing A Changing Workforce

Tuesday, September 24, 2013

Session 2 is from 1:00 p.m. to 4:00 p.m.

Mastering Your Time Management Skills

Wednesday, September 18, 2013

Attend this interactive afternoon workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

SOLD OUT! Write It Right 1: High Performance Business Writing - Next Course on November 19

Tuesday, September 17, 2013

This session is full. Please call the QNET office at 204.949.4999 if you would like your name placed on a waiting list. The next offering of this session is November 19, 2013. CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

QUEST: New Managers Briefing Session

Wednesday, June 19, 2013

At this QUEST luncheon presentation, review the essential aspects of supervision and "getting started" priorities.

SOLD OUT! Project Management: A Practical Approach

Wednesday, June 12, 2013

This session is full. The next session is November 25 and 26. CMD Optional Course - This introductory two-day workshop on June 12 and 13 will show you how to manage your projects successfully with some practical skills such as project planning, scheduling, tracking, change management and reporting.

QUEST: Using the Power of Visualization

Monday, June 10, 2013

At this QUEST luncheon presentation, learn the different types of visualization techniques, how to introduce them into your workshops and meetings, and the visualization essentials to get you started.

Office Ergonomic Assessment Best Practices

Thursday, June 06, 2013

This half day workshop provides behavioral control measures for identifying ergonomic risk factors and implementing low cost solutions in the office environment.

Write It Right 2: Advanced Writing Strategies

Wednesday, June 05, 2013

CMD Optional Course - This new workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

SOLD OUT! QUEST: Using the Power of Visualization

Monday, June 03, 2013

This session is full. The next session is June 10th. At this QUEST luncheon presentation, learn the different types of visualization techniques, how to introduce them into your workshops and meetings, and the visualization essentials to get you started.

Balanced Scorecard Workshop

Thursday, May 30, 2013

CMD Optional Course - This interactive hands-on workshop will examine the concepts of strategy: planning, documenting, aligning and executing the strategic plan using the Balanced Scorecard.

Navigating the New Standard: Psychological Safety in the Workplace

Wednesday, May 29, 2013

This half day session introduces the National Standard of Canada for Psychological Health & Safety in the Workplace.

Lean Office

Thursday, May 23, 2013

CMD Optional Course - This workshop will help you to use Lean thinking to identify non-value added activities, reduce waste, and improve the effectiveness of processes in the office.

SOLD OUT! Write It Right 1: High Performance Business Writing

Wednesday, May 15, 2013

This session is full. This session will run again in the fall. CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Problem-Solving and Decision-Making

Thursday, May 09, 2013

CMD Optional Course - At this two day workshop on May 9 and 16, you will learn the structure of problem-solving and decision-making by using a three part model. Examples, case studies, and real work situations will be used to demonstrate the model and strengthen understanding.

Certificate in Leadership Development (CLD) Spring 2013

Tuesday, May 07, 2013

This 7 day Workplace Leadership program is on Tuesdays - May 7, 14, 21, 28, June 4, 11, 18, 2013. The CLD equips you to be a more effective leader.

QNET Conference - Keynote/Breakfast Only

Thursday, May 02, 2013

Online registration is now closed. To register for the keynote/breakfast at the QNET Excellence Conference, please visit the QNET Registration Services Table at 7:45am at the Victoria Inn Hotel and Conference Centre on May 2nd.

QNET Conference - Full Day

Thursday, May 02, 2013

Online registration is now closed. To register for the full day QNET Excellence Conference, please visit the QNET Registration Services Table at 7:45am at the Victoria Inn Hotel and Conference Centre on May 2nd.

Emotional Intelligence

Thursday, April 18, 2013

CMD Core Course - Learn to use emotional intelligence for your professional and personal development.

Write It Right 2: Advanced Writing Strategies

Wednesday, April 17, 2013

This event has been postponed. Please see the same event being offered on June 5, 2013. CMD Optional Course - This new workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

Creating a Bully Free at Work Policy and Accountability System That Works

Wednesday, April 10, 2013

This half day workshop is designed for managers, leaders and human resource professionals who want to stop disrespectful behaviour at work and create a system of behavioural awareness and accountability where morale is positive once again.

Mastering Your Time Management Skills

Tuesday, April 09, 2013

Attend this interactive afternoon workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

Write It Right 1: High Performance Business Writing

Wednesday, April 03, 2013

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Communicating with Civility, Credibility and Competence

Tuesday, April 02, 2013

CMD Optional Course - Learn what civility is, why it is essential to effective communication in your workplace, and identify communication habits that may be undermining your credibility.

SOLD OUT! Emotional Intelligence

Thursday, March 21, 2013

This session is full. Please see the new date scheduled for April 18, 2013. CMD Core Course - Learn to use emotional intelligence for your professional and personal development.

Lean Six Sigma Yellow Belt Certification

Wednesday, March 20, 2013

Yellow belt will equip all levels of the organization with foundational problem solving competencies.This program includes two and a half days of classroom instruction. The project preparation meeting takes place on the morning of March 20. The classroom dates are April 23, 24 and the morning of May 22.

Write It Right 2: Advanced Writing Strategies

Tuesday, March 19, 2013

CMD Optional Course - This new workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

HR for Managers

Thursday, March 14, 2013

CMD Core Course - Learn the principles and functions of human resource management and how to interpret modern human resource issues.

QUEST: The Learning Organization

Wednesday, March 13, 2013

At this QUEST breakfast presentation, you will be introduced to The Learning Organization model and review a method to assess your organization and take the first steps to become a learning organization.

Leveraging Social Capital at Work

Tuesday, March 12, 2013

CMD Optional Course - Increase your "Office Intelligence" (OI) and pave the way to a more productive and positive workplace environment.

Communicating for Change

Thursday, March 07, 2013

CMD Optional Course - Learn how to prevent the most common mistakes when communicating change during a transition, and be introduced to communication knowledge, tools and techniques specifically designed to facilitate readiness.

Simple Rules for Organizational Change

Thursday, February 28, 2013

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

SOLD OUT! Write It Right 2: Advanced Writing Strategies

Tuesday, February 26, 2013

This session is full. Please see the new date scheduled for March 19, 2013. CMD Optional Course - This new workshop has been designed for business managers and professionals who have to plan and write comprehensive reports, proposals, analyses, feasibility studies, and similar documents.

QUEST: 360° Assessment

Friday, February 22, 2013

At this QUEST luncheon session, learn how the 360° Assessment offers a solid foundation for professional growth and leadership success by providing performance feedback from stakeholder groups including superiors, peers and subordinates.

Making Personality Work

Thursday, February 21, 2013

CMD Core Course - Learn to identify the different personality types and how to interact, influence and communicate effectively with each. Get an assessment of your personality type and develop action plans for individual growth.

Strategic Planning to Plan of Action

Thursday, February 14, 2013

CMD Optional Course - Be introduced to models and tools for strategic planning and understand the need to create an action road map in order to navigate to business success.

Leveraging Social Capital at Work

Wednesday, February 13, 2013

CMD Optional Course - Increase your "Office Intelligence" (OI) and pave the way to a more productive and positive workplace environment.

Effective Conflict Resolution

Thursday, February 07, 2013

CMD Core Course - Review the sources of conflict and the different conflict management styles. Practice the skills needed for resolving conflict effectively at work and at home.

Conducting Workplace Investigations

Tuesday, February 05, 2013

CMD Optional Course - Gain the essential knowledge and skills to conduct a prompt, thorough and fair workplace investigation.

Management Essentials

Thursday, January 31, 2013

CMD Core Course - Learn the basics of management and leadership theory, and the roles and responsibilities of a leader and a manager.

Certificate in Management Development Spring 2013

Thursday, January 31, 2013

The first course in this flexible Certificate Program is Management Essentials on January 31. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Certificate in Leadership Development (CLD) Winter 2013

Monday, January 28, 2013

This 7 day Workplace Leadership program is on Mondays - January 28, February 4, 11, 25, March 4, 11, 18, 2013. The CLD equips you to effectively lead the people who report to you in a workplace environment.

Write It Right 1 - NEW DATE ADDED!

Thursday, January 24, 2013

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

SOLD OUT! Write It Right 1

Tuesday, January 22, 2013

This session is full. Please see the new date that is scheduled for January 24, 2013. CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

SOLD OUT! Managing Four Generations in the Workplace

Thursday, January 17, 2013

This session is full. Please contact the QNET office at 204.949.4999 to have your name placed on a waiting list. CMD Optional Course - For the first time in history, there are four generations working side-by-side. Learn how to understand and manage each generation uniquely.

Certificate in Change Management

Wednesday, January 16, 2013

CMD Optional Course - This three day Certificate in Change Management is on Wednesdays - January 16, 23, 30, 2013. This comprehensive change leadership program gives you the information and tools needed to navigate change successfully in your organization.

Leading Through Coaching

Thursday, December 13, 2012

CMD Optional Course - Coaching and mentoring are important leadership skills in demand in the marketplace today. Learn how to develop your skills to better influence, manage and motivate others to perform at their best.

QUEST: Office Ergonomics: Guidelines for Injury Prevention

Wednesday, December 12, 2012

At this luncheon session, learn to identify common office ergonomic, MSI and RIS risk factors to prevent injuries in your workplace.

Problem-Solving and Decision-Making

Monday, December 10, 2012

CMD Optional Course - At this two day workshop on December 10 and 17, you will learn the structure of problem-solving and decision-making by using a three part model. Examples, case studies, and real work situations will be used to demonstrate the model and strengthen understanding.

Project Management: A Practical Approach

Wednesday, December 05, 2012

CMD Optional Course - This introductory two day workshop on December 5 and 6 will show you how to manage your projects successfully with some practical skills such as project planning, scheduling, tracking, change management and reporting.

Increasing Your Personal Change Readiness

Monday, December 03, 2012

At this interactive afternoon workshop, you will explore the fundamental issues of how to survive and thrive in a world of constant change and changing expectations, and how to help yourself and others to use change as an opportunity for growth and learning.

Conducting Workplace Investigations

Wednesday, November 28, 2012

CMD Optional Course - At this workshop, acquire the essential knowledge and skills needed to conduct a prompt, thorough and fair workplace investigation.

QUEST: The Secret to High Performance Organizations

Friday, November 23, 2012

At this luncheon session, learn the characteristics of a high performance organization and the key role of organizational leaders.

2012 QNET Leadership Forum

Wednesday, November 21, 2012

Online registration is now closed. To register for the Leadership Forum, please visit the QNET Registration Services Table at 7:30am at the Winnipeg Convention Centre on November 21.

AFTERNOON WORKSHOP IS NOW FULL! 2012 QNET Leadership Forum PLUS Afternoon "LeaderShift" Workshop

Wednesday, November 21, 2012

The morning Leadership Forum will feature two powerful speakers - each with an inspiring message, along with practical tips and techniques you can apply immediately in your workplace. At the afternoon "LeaderShift" Workshop, Tim Hurson will teach you the core LeaderShift tools and help you discover a truly creative approach to managing yourself in the service of influencing and leading others.

AFTERNOON WORKSHOP IS NOW FULL! "LeaderShift" Workshop

Wednesday, November 21, 2012

At the afternoon "LeaderShift" Workshop, Tim Hurson will teach you the core LeaderShift tools and help you discover a truly creative approach to managing yourself in the service of influencing and leading others.

SOLD OUT! Emotional Intelligence

Thursday, November 15, 2012

CMD Core Course - Learn to use emotional intelligence for professional and personal development, to build a high performance team and to discover your next "star" performer.

Simple Rules for Organizational Change

Thursday, November 08, 2012

CMD Core Course - This workshop explores the human dynamics of change and introduces techniques that help individuals adopt the change needed to realize business goals. Through guided discussions, participants will apply the ten simple rules and learn how they can help ensure success.

Certificate in Leadership Development (CLD) Fall 2012

Tuesday, November 06, 2012

This 7 day Workplace Leadership program is on Tuesdays - November 6, 13, 20, 27, December 4, 11, 18, 2012. The CLD equips you to effectively lead the people who report to you in a workplace environment. The leadership principles in this course enable you to appropriately analyze, delegate, and implement the best solutions to meet the objectives of the organization, while coaching and developing your people.

Managing Workplace Stress

Monday, November 05, 2012

At this interactive afternoon session, learn about the stress process as well as new and different stress management techniques. Develop a better understanding of yourself and why you may work better with some co-workers than others.

Organization and Employee Alignment

Thursday, November 01, 2012

CMD Optional Course - This workshop will provide: clarity on validated drivers that motivate you and others, valuable insights into reading, understanding of the diversity of people in your workplace, and a critical foundation for leading, coaching and mentoring others.

Managing Four Generations in the Workplace

Tuesday, October 30, 2012

CMD Optional Course - For the first time in history, there are four generations working side-by-side in the workplace. Attend this workshop to learn how to understand and manage each generation uniquely.

HR for Managers

Thursday, October 25, 2012

CMD Core Course - This interactive workshop will introduce human resource functions, influences and strategies to managers/leaders to increase awareness and knowledge of Human Resource Principles.

Making Personality Work

Thursday, October 18, 2012

CMD Core Course - At this workshop, learn to identify the different personality types and how to interact, influence and communicate effectively with each. Get an assessment of your personality type and develop action plans for individual growth.

Write It Right

Wednesday, October 17, 2012

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

QUEST: Effective Use of 360° Assessments for Leadership and Managerial Development

Tuesday, October 16, 2012

At this breakfast session, develop an understanding of the criteria for selection of effective 360° leadership and managerial competency assessment tools that best fits your organizational needs and culture.

Strategic Planning

Thursday, October 11, 2012

CMD Optional Course - This workshop provides an overview of the strategic planning process for developing or revitalizing the organization.

Introduction to Workplace Wellness

Wednesday, October 10, 2012

Workplace Wellness is a key success factor in today's competitive work environment. At this workshop, learn how to identify the strengths and weakness in the health of your organization and how to create a plan to affect change where needed.

SOLD OUT! Effective Conflict Resolution

Thursday, October 04, 2012

This session is full. Contact the QNET office at 204.949.4999 to have your name placed on a waiting list. CMD Core Course - This workshop identifies the sources of conflict, reviews the different conflict management styles and will allow you to practice the skills needed for resolving conflict effectively at work and at home.

Mental Health Works: Complex Issues, Clear Solutions Workshop

Wednesday, October 03, 2012

CMD Optional Course - This award winning workshop will enable managers to create accomodation strategies that work, discuss sensitive issues with employees and separate performance issues from mental health issues.

QUEST: Leading with Laughter

Friday, September 28, 2012

At this luncheon session, explore techniques to implement appropriate mirth, laughter, celebration and fun in the workplace. Become a catalyst for creating positive and healthy work environments.

Management Essentials

Thursday, September 27, 2012

CMD Core Course - At this workshop, you will learn the basics of management and leadership theory, and understand the roles and responsibilities of a leader and a manager.

Certificate in Management Development Fall 2012

Thursday, September 27, 2012

The first course in this flexible Certificate Program is Management Essentials on September 27. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Balanced Scorecard Workshop

Thursday, September 20, 2012

CMD Optional Course - This interactive hands-on workshop will examine the concepts of strategy: planning, documenting, aligning and executing the strategic plan using the Balanced Scorecard.

Mastering Your Time Management Skills

Wednesday, September 19, 2012

Attend this interactive afternoon workshop to learn strategies for gaining control of the events that compete for your professional and personal time.

Write It Right: High Performance Business Writing

Tuesday, September 18, 2012

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Lean Six Sigma Green Belt Certification

Monday, September 17, 2012

Half day Green Belt Champion preparation meeting on September 17. Five days of Classroom Training on Oct 1, 2, 22, 23, November 5. Participants should be familiar with concepts of Lean Six Sigma and be interested in becoming a certified Green Belt, or ultimately a Black Belt. Each participant must have a workplace champion / sponsor - an executive accountable for the green belt project completed by the participant.

QUEST: Effective Problem Solving: Focusing Your Effort to Develop the Best Solution

Thursday, September 13, 2012

A key element for successful change is to engage the people within your organization in problem solving. This breakfast session will provide a review of the essential steps necessary to solve a problem.

Mental Health Works: Complex Issues, Clear Solutions Workshop

Thursday, June 21, 2012

CMD Optional Course - This award winning workshop will enable managers to create accomodation strategies that work, discuss sensitive issues with employees and separate performance issues from mental health issues.

Lean Principles 101: Making Lean Thinking Principles Easy to Understand

Thursday, June 14, 2012

CMD Optional Course - This interactive, hands-on, simplicity driven workshop makes lean thinking principles easy to understand through a "learning by doing" simulation.

Project Management: A Practical Approach

Monday, June 11, 2012

CMD Optional Course - This two day workshop on June 11 and 12 will show you how to manage your projects successfully with some practical skills such as project planning, scheduling, tracking, change management and reporting.

Balanced Scorecard Workshop: Developing Strategy and Using the Balanced Scorecard for Guiding Strategy Execution

Thursday, June 07, 2012

CMD Optional Course - This interactive hands-on workshop will examine the concepts of strategy: planning, documenting, aligning and executing the strategic plan using the Balanced Scorecard.

Write It Right: High Performance Business Writing

Tuesday, June 05, 2012

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Jim Clemmer - Leading @ the Speed of Change

Tuesday, May 29, 2012

Jim Clemmer, bestselling author, keynote speaker and workshop leader, presents this highly interactive workshop that will include an array of resources, videos, presentations and assessments.

Appreciative Inquiry: A Positive Revolution in Change

Thursday, May 17, 2012

CMD Optional Course - Learn how Appreciative Inquiry provides you with a process to engage, inspire, and energize people - all while you are positively impacting your performance results.

Basic Facilitation Skills: For Team and Group Leaders

Tuesday, May 15, 2012

CMD Optional Course - This workshop is for individuals who have leadership, management or supervisory responsibilities and are expected to lead a team.

Conducting Workplace Investigations

Thursday, May 10, 2012

CMD Optional Course - At this workshop, acquire the essential knowledge and skills needed to conduct a prompt, thorough and fair workplace investigation.

Workplace Leadership - Certificate in Leadership Development (CLD) Spring 2012

Wednesday, May 09, 2012

This 7 day Workplace Leadership program is on Wednesdays - May 9, 16, 23, 30, June 6, 13, 20, 2012. The CLD prepares you for the issues faced by leaders in the modern workplace. Be prepared to challenge your existing thoughts on leadership.

QUEST: Teamwork and Performance Expectations: Building Internal Customer Service and Teamwork

Tuesday, May 08, 2012

At this breakfast session, participants will learn how to recognize and address traditional barriers in the workplace and how to enhance teamwork and internal customer service.

QNET Conference - Opening Keynote Only

Thursday, May 03, 2012

Online registration is now closed. To register for the breakfast/opening keynote at the QNET Excellence Conference, please visit the QNET Registration Services Table at 7:45am at the Winnipeg Convention Centre on May 3rd.

QNET Conference - Full Day

Thursday, May 03, 2012

Online registration is now closed. To register for the full day QNET Excellence Conference, please visit the QNET Registration Services Table at 7:45am at the Winnipeg Convention Centre on May 3rd.

Lean Six Sigma Yellow Belt Certification: An Introduction to Problem Solving

Monday, April 30, 2012

This program is a two and a half day workshop on Mondays - April 30 (full day), May 14 (half day) and June 8 (full day). Please note that these dates have recently been revised. Yellow belt will equip all levels of the organization with foundational problem solving competencies.

Write It Right: High Performance Business Writing

Thursday, April 26, 2012

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

How Talent Development Drives a High Performance Culture

Wednesday, April 25, 2012

CMD Optional Course - This workshop will explore culture change, how to nurture star performers, how to understand and direct standard contributors, how to manage poor performers and how to engage the workforce through talent development.

Leading Through Coaching

Thursday, April 19, 2012

CMD Optional Course - Coaching and mentoring are important leadership skills in demand in the marketplace today. Learn how to develop your skills to better influence, manage and motivate others to perform at their best.

SOLD OUT! Write It Right: High Performance Business Writing

Tuesday, April 17, 2012

This session is full. Contact the QNET office to have your name placed on a waiting list. CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

QUEST: Disability Awareness

Monday, April 16, 2012

This lunch presentation will explore issues of disability as they relate to the workplace. Included in the discussions will be relevant policies and internal and external resources available to create an inclusive, effective and respectful workplace.

SOLD OUT! Managing Four Generations in the Workplace: Veterans, Baby Boomers, Generation X and the Net Generation

Wednesday, April 11, 2012

This session is full. Contact the QNET office to have your name placed on a waiting list. CMD Optional Course - For the first time in history, there are four generations working side-by-side in the workplace. Attend this workshop to learn how to understand and manage each generation uniquely.

Basic Facilitation Skills Information Session

Tuesday, April 10, 2012

This breakfast information session will provide details on the full day Basic Facilitation Skills: For Team and Group Leaders workshop on May 15.

Communicating for Change

Wednesday, April 04, 2012

CMD Optional course - Learn how to prevent the most common mistakes when communicating change during a transition and be introduced to communication knowledge, tools and techniques specifically designed to facilitate readiness and prevent resistance.

Positive Performance Development

Tuesday, April 03, 2012

CMD Optional Course - This practical workshop addresses the traditional negative issues and challenges Supervisory Managers face in managing performance.

Work Life Alignment: Getting the Most out of Work and Life

Thursday, March 22, 2012

At this morning workshop, you will have the opportunity to review your personal and work life with the purpose of living a life of conscious choice in alignment with what truly matters to you.

Governance Models for Boards

Wednesday, March 21, 2012

This morning session will examine core principles of good governance, analyze the different governance models and review the tools and strategies to implement good governance in your organization.

Growing Your Business Through Mentoring

Wednesday, March 14, 2012

CMD Optional Course - This session, intended for any manager, leader, business owner or supervisor who is interested in the topic of mentoring, will introduce you to the key elements of a successful mentoring program.

Personality in the Workplace

Tuesday, March 13, 2012

CMD Core Course - At this workshop, learn to identify the different personality types and how to interact, influence and communicate effectively with each. Get an assessment of your personality type and develop action plans for individual growth.

QUEST: Effective Speechwriting Techniques

Monday, March 12, 2012

This lunch presentation will explore effective techniques for creating an interesting and audience-friendly speech. Topics to be covered include researching the topic and audience, speech outlines and organization, and effective openings and conclusions.

Organization and Employee Alignment: The Importance of Workplace Motivators & Behavioural Styles

Thursday, March 08, 2012

CMD Optional Course - This workshop will provide: clarity on validated drivers that motivate you and others, valuable insights into reading, understanding of the diversity of people in your workplace, and a critical foundation for leading, coaching and mentoring others.

Simple Rules for Healthy Organizational Change

Tuesday, March 06, 2012

CMD Core Course - This workshop explores the human dynamics of change and introduces techniques that help individuals adopt the change needed to realize business goals. Through guided discussions, participants will apply the ten simple rules and learn how they can help ensure success.

Lean Six Sigma Green Belt Certification

Thursday, March 01, 2012

This 5 day program will begin sometime in March (not March 1st as noted above). The actual program dates will be determined by the participants and the facilitator. Participants should be familiar with concepts of Lean Six Sigma and be interested in becoming a certified Green Belt, or ultimately a Black Belt. Call the QNET Office at 204-949-4999 for more details.

Practical Board Tools: Using the QNET Board Governance Criteria

Wednesday, February 29, 2012

This morning session will review the QNET Board Governance Criteria which can be used with a wide range of governance models, and does not advocate one model over another, but concentrates on a best practice approach to governance.

Emotional Intelligence - for achieving personal and organizational success

Tuesday, February 28, 2012

CMD Core Course - Learn to use Emotional Intelligence for professional and personal development, to build a high performance team and to discover your next "star" performer.

Strategic Planning: From Vision to Action

Thursday, February 23, 2012

CMD Optional Course - This workshop provides an overview of the strategic planning process for developing or revitalizing the organization.

Write It Right: High Performance Business Writing

Wednesday, February 22, 2012

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Leveraging Social Capital at Work

Thursday, February 16, 2012

CMD Optional Course - This session will increase your overall "Office Intelligence" (OI) and pave the way to a more productive and positive workplace environment.

QUEST: Human Systems: The Missing Ingredient

Wednesday, February 15, 2012

This breakfast presentation will provide a strategy to identify and shift the Human Systems of an organization to enable a culture designed to achieve sustainable long term success with a quality or lean implementation.

Principles of Human Resource Management

Tuesday, February 14, 2012

CMD Core Course - This interactive workshop will introduce human resource functions, influences and strategies to managers/leaders to increase awareness and knowledge of Human Resource Principles.

Conflict Resolution: Learn to Manage Conflict More Effectively

Tuesday, February 07, 2012

CMD Core Course - This workshop identifies the sources of conflict, reviews the different conflict management styles and will allow you to practice the skills needed for resolving conflict effectively at work and at home.

Organization and Employee Alignment: The Importance of Workplace Motivators & Behavioral Styles

Tuesday, January 31, 2012

CMD Optional Course - This workshop will provide clarity on validated drivers that motivate you and others, valuable insights into reading, understanding and adapting to the diversity of people in your workplace and will serve as a critical foundation for leading, coaching and mentoring others.

Lean Six Sigma Information Session

Thursday, January 26, 2012

This breakfast session will provide an overview of Lean Six Sigma, along with information on upcoming Lean Six Sigma training opportunities in Manitoba.

Certificate in Management Development (CMD) Spring 2012

Tuesday, January 24, 2012

The first course in this flexible Certificate Program is Introduction to Management: The Basics on January 24. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Introduction to Management: The Basics

Tuesday, January 24, 2012

CMD Core Course - This workshop is the first in the Certificate in Management Development (CMD) series. This session covers the full range of management and leadership responsibilities.

QUEST: The Mango Principles: Leaders as Community Builders

Monday, January 23, 2012

This lunch presentation will explore the mango principles of community-building, exploring the story of how a shared mango once shifted the tone and opened the door to new ways of working together.

Managing Four Generations in the Workplace: Veterans, Baby Boomers, Generation X and the Net Generation

Thursday, December 15, 2011

CMD Optional Course - For the first time in history, there are four generations working side-by-side in the workplace. Attend this workshop to learn how to understand and manage each generation uniquely.

Emotional Intelligence - for achieving personal and organizational success

Wednesday, December 14, 2011

CMD Core Course - Learn to use Emotional Intelligence for professional and personal development, to build a high performance team and to discover your next "star" performer.

Lean Principles 101: Making Lean Thinking Principles Easy to Understand

Tuesday, December 13, 2011

CMD Optional Course - This interactive, hands-on, simplicity driven workshop makes lean thinking principles easy to understand through a "learning by doing" simulation.

QUEST: Workplace Motivators: The Importance of Organization & Employee Alignment

Thursday, December 08, 2011

This lunch presentation will serve as an introduction to the six workplace motivators that are important for hiring, creating motivating environments for your people and for managing different motivational styles.

Project Management: A Practical Approach - 2 Day Workshop

Monday, December 05, 2011

CMD Optional Course - This two day workshop on December 5 and 6 will show you how to manage your projects successfully with some practical skills such as project planning, scheduling, tracking, change management and reporting.

Igniting Corporate Spirit: Understanding Self, Understanding Others

Thursday, December 01, 2011

CMD Optional Course - Learn how to improve personal effectivenss through understanding self, and building team effectiveness through understanding others.

How Talent Development Drives a High Performance Culture

Wednesday, November 30, 2011

CMD Optional Course - This workshop will explore culture change, how to nurture star performers, how to understand and direct standard contributors, how to manage poor performers and how to engage the workforce through talent development.

Principles of Human Resource Management

Thursday, November 24, 2011

CMD Core Course - This interactive workshop will introduce human resource functions, influences and strategies to managers/leaders to increase awareness and knowledge of Human Resource Principles.

Write It Right: High Performance Business Writing

Wednesday, November 23, 2011

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Emotional Intelligence - for achieving personal and organizational success

Thursday, November 17, 2011

CMD Core Course - Learn to use Emotional Intelligence for professional and personal development, to build a high-performance team and to discover your next "star" performer.

2011 QNET Leadership Forum

Wednesday, November 16, 2011

This half-day event is for both experienced and new leaders and will feature three powerful sessions - each containing an inspiring message, along with practical tips and techniques that you can apply immediately in your workplace. The 2011 QNET Leadership Forum will help you reach your full potential and achieve greater success as a leader.

Conducting Workplace Investigations

Thursday, November 10, 2011

CMD Optional Course - At this workshop, acquire the essential knowledge and skills needed to conduct a prompt, thorough and fair workplace investigation.

Know Your Stressors: Managing Workplace Stress

Wednesday, November 09, 2011

This interactive morning session will review strategies to prevent, reduce and deal with your stressors.

QUEST: Human Systems: The Missing Ingredient for Results

Tuesday, November 08, 2011

This lunch presentation will provide a strategy to identify and shift the Human Systems of an organization to enable a culture designed to achieve sustainable long term success with a quality or lean implementation.

Simple Rules for Healthy Organizational Change

Thursday, November 03, 2011

CMD Core Course - This workshop explores the human dynamics of change and introduces techniques that help individuals adopt the change needed to realize business goals. Through guided discussions, participants will apply the ten simple rules and learn how they can help ensure success.

How Talent Development Drives a High Performance Culture - Information Session

Wednesday, November 02, 2011

This breakfast session will provide details on the full day workshop on November 30. Learn to define the high performance work culture and identify star performers.

Lean Six Sigma Green Belt Certification

Tuesday, November 01, 2011

Participants should be familiar with concepts of Lean Six Sigma and interested in becoming a certified Green Belt, or ultimately a Black Belt. Actual start date of this program will be determined by the participants.

Workplace Leadership - Certificate in Leadership Development (CLD) Fall 2011

Tuesday, November 01, 2011

This 7 Day Workplace Leadership program is on Tuesdays - November 1, 8, 15, 22, 29, December 6, 13, 2011. The CLD prepares you for the issues faced by leaders in the modern workplace. Be prepared to challenge your existing thoughts on leadership.

QUEST: The Mango Principles: How to be a "community builder" instead of just a "team builder"

Monday, October 31, 2011

This lunch presentation will review the mango principles of community building, starting with the story of how a shared mango once shifted the tone and opened the door to new ways of working and being together. Teams play hard ball while communities share mangoes.

Managing Organizational Risk: Evaluation, Strategies, Implementation

Thursday, October 27, 2011

CMD Optional Course - This workshop walks managers and leaders through the steps of identifying, assessing and managing risk. Learn the elements of a risk management plan and understand the process.

Basic Facilitation Skills: For Team and Group Leaders

Tuesday, October 25, 2011

CMD Optional Course - This workshop is for individuals who have leadership, management or supervisory responsibilites and are expected to lead a team.

Lean Six Sigma Yellow Belt Certification: An Introduction to Problem Solving

Monday, October 24, 2011

This program is 5 half days on Mondays - October 24, November 7, 14 + 2 additional half days TBD. Please note that these dates have recently been revised. Yellow Belt will equip all levels of the organization with foundational problem solving competencies.

Personality in the Workplace

Thursday, October 20, 2011

CMD Core Course - At this workshop, learn to identify the different personality types and how to interact, influence and communicate effectively with each. Get an assessment of your personality type and develop action plans for individual growth.

Strategic Planning: From Vision to Action

Thursday, October 13, 2011

CMD Optional Course - This workshop provides an overview of the strategic planning process for developing or revitalizing the organization.

Write It Right: High Performance Business Writing

Wednesday, October 12, 2011

CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Conflict Resolution: Learn to Manage Conflict More Effectively

Thursday, October 06, 2011

CMD Core Course - This workshop will identify the sources of conflict, review the different conflict management styles, and practice the skills needed for resolving conflict effectively at work and at home.

Introduction to Management: The Basics

Thursday, September 29, 2011

CMD Core Course - This workshop is the first in the Certificate in Management Development (CMD) series. The session covers the full range of management and leadership responsibilities.

Certificate in Management Development (CMD) Fall 2011

Thursday, September 29, 2011

The first course in this flexible Certificate Program is on September 29. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Leading Through Coaching

Wednesday, September 28, 2011

CMD Optional Course - Coaching and mentoring are important leadership skills in demand in the marketplace today. Learn how to develop your skills to better influence, manage and motivate others to perform at their best.

Positive Performance Development

Tuesday, September 27, 2011

CMD Optional Course - This practical workshop addresses the traditional negative issues and challenges Supervisory Managers face in managing performance.

Mastering Your Time Management Skills

Monday, September 26, 2011

At this interactive afternoon workshop, you will learn strategies for gaining control of the events that compete for your professional and personal time.

The Art of Public Speaking: From Fear to Masterpiece

Friday, September 23, 2011

At this morning session, gain tips and tricks on how to move past the fear of public speaking to develop your own style and communicate with confidence.

Managing Workplace Violence

Thursday, September 22, 2011

CMD Optional Course - The objectives of this workshop include: Understanding the social and legal framework around workplace violence, defining what violence is, and drafting and implementing a workplace violence policy and strategy.

Basic Facilitation Skills Information Session

Tuesday, September 20, 2011

This breakfast information session will provide details on the full day Basic Facilitation Skills workshop on October 25.

Lean Six Sigma Information Session

Thursday, September 15, 2011

This breakfast session will provide an overview of Lean Six Sigma, along with information on upcoming Lean Six Sigma training opportunities in Manitoba.

Appreciative Inquiry: A Positive Revolution in Change

Thursday, June 23, 2011

CMD Optional Course - Learn how Appreciative Inquiry provides you with a process to engage, inspire, and energize people - all while you are positively impacting your performance results.

Igniting Corporate Spirit: Understanding Self, Understanding Others

Wednesday, June 22, 2011

CMD Optional Course - Learn how to improve personal effectiveness through understanding self, and building team effectiveness through understanding others.

Practical Board Tools: Using the QNET Board Governance Criteria

Tuesday, June 21, 2011

This morning session will review the QNET Board Governance Criteria which can be used with a wide range of governance models, and does not advocate one model over another, but concentrates on a best practice approach to governance.

Stress: Manage It Before It Manages You

Thursday, June 16, 2011

This fun and interactive afternoon workshop will explore strategies to prevent, reduce and deal with your stressors.

SOLD OUT! QUEST: Positive, Productive Performance Consultations

Wednesday, June 15, 2011

This session is full. Contact the QNET office to have your name placed on a waiting list. At this breakfast session learn to initiate positive, productive performance consultations for mutual success.

Lean Principles 101: Making lean thinking principles easy to understand

Tuesday, June 14, 2011

CMD Optional Course - This interactive, hands-on, simplicity driven workshop makes lean thinking principles easy to understand through a "learning by doing" simulation.

SOLD OUT! Write It Right: High Performance Business Writing

Tuesday, June 14, 2011

This session is full. Contact the QNET office to have your name placed on a waiting list. CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

The Art of Public Speaking: From Fear to Masterpiece

Thursday, June 09, 2011

At this morning session, gain tips and tricks on how to move past the fear of public speaking to develop your own style and communicate with confidence.

SOLD OUT! Project Management: A Practical Approach - 2 Day Workshop

Monday, June 06, 2011

This session is full. Contact the QNET office to have your name placed on a waiting list. CMD Optional Course - This two day workshop on June 6 and 7 will show you how to manage your projects successfully with some practical skills such as project planning, scheduling, tracking, change management and reporting.

Leading Through Coaching

Thursday, June 02, 2011

CMD Optional Course - Learn how to develop your skills to better influence, manage and motivate others to perform at their best.

SOLD OUT! QUEST: Positive, Productive Performance Consultations - please consider the June 15th session

Tuesday, May 31, 2011

This session is full. Please consider the June 15 session. Otherwise, contact the QNET office at 949-4999 to have your name placed on a waiting list. At this breakfast session, learn to initiate positive, productive performance consultations for mutual success.

Mastering Your Time Management Skills

Tuesday, May 31, 2011

At this interactive afternoon workshop, you will learn strategies for gaining control of the events that compete for your professional and personal time.

Mental Health Works: Complex Issues, Clear Solutions Workshop

Thursday, May 19, 2011

CMD Optional Course - This award winning workshop will enable managers to create accomodation strategies that work, discuss sensitive issues with employees and separate performance issues from mental health issues.

SOLD OUT! The Art of Public Speaking: From Fear to Masterpiece

Friday, May 13, 2011

This session is full. Please consider attending the June 9th session. Otherwise contact the QNET office at 949-4999 to have your name placed on a waiting list. At this morning session, gain tips and tricks on how to move past the fear of public speaking to develop your own style and communicate with confidence.

SOLD OUT! QUEST: Positive, Productive Performance Consultations

Thursday, May 12, 2011

This session is full. Please contact the QNET office at 949-4999 to have your name placed on a waiting list. At this breakfast session, learn to initiate positive, productive performance consultations for mutual success.

Workplace Leadership - Certificate in Leadership Development (CLD) Spring 2011

Wednesday, May 11, 2011

This 7 Day Workplace Leadership program is on Wednesdays - May 11, 18, 25, Jun 1, 8, 15, 22, 2011. The CLD prepares you for the issues faced by leaders in the modern workplace. Be prepared to challenge your existing thoughts on leadership.

SOLD OUT! Write It Right: High Performance Business Writing - see new date on June 14

Tuesday, May 10, 2011

This session is full. Please consider attending the June 14 Write It Right session. Otherwise, contact the QNET office at 949-4999 to have your name placed on a waiting list. CMD Optional Course - This interactive workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

QNET Excellence Conference - Exploring Next Practices - Full Day

Wednesday, May 04, 2011

To register for the full day of QNET Excellence Conference, please visit the Registration Services Table at the QNET Conference at the Victoria Inn on May 4th.

QNET Excellence Conference - Exploring Next Practices - Opening Keynote Only

Wednesday, May 04, 2011

To register for the Opening Keynote, please visit the Registration Services Table at the QNET Conference at the Victoria Inn on May 4th.

SOLD OUT! Write It Right: High Performance Business Writing - see new date on May 10

Wednesday, April 27, 2011

This session is full. Please consider attending the May 10th Write It Right session. Otherwise contact the QNET office at 949-4999 to have your name placed on a waiting list. This workshop is a CMD Optional Course, and will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Work Life Alignment

Tuesday, April 26, 2011

At this morning workshop, you will have the opportunity to review your personal and work life with the purpose of living a life of conscious choice in alignment with what truly matters to you.

Communicating for Change

Wednesday, April 20, 2011

CMD Optional Course - Learn how to prevent the most common mistakes when communicating change during a transition be introduced to communication knowledge, tools and techniques designed to facilitate readiness and prevent resistance.

QUEST: Leading With Your Paint Clothes On

Wednesday, April 13, 2011

This lunch session will show you how to step away from the professional persona of "the leader" and invite your teams into a place where creativity and fresh thinking are valued.

Emotional Intelligence - for achieving personal and organizational success

Wednesday, April 06, 2011

CMD Core Course - Learn to use Emotional Intelligence for professional and personal development, to build a high-performance team and to discover your next "star" performer.

Write It Right: High Performance Business Writing - Steinbach

Wednesday, March 30, 2011

CMD Optional Course - Steinbach - This fast paced workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Conducting Workplace Investigations - Steinbach

Wednesday, March 23, 2011

CMD Optional Course - Steinbach - At this workshop, acquire the essential knowledge and skills needed to conduct a prompt, thorough and fair workplace investigation.

Introduction to New Product Development (NPD)

Friday, March 18, 2011

CMD Optional Course - This workshop will provide managers and practitioners with an understanding of new product and new service discovery, development, deployment and management.

Innovation Workshop: Tools for Innovative Discovery

Thursday, March 17, 2011

CMD Optional Course - This interactive workshop teaches best practices and explores how to remove the cultural barriers, organizational roadblocks and leadership de-motivators that squelch innovation.

Principles of Human Resource Management - Steinbach

Wednesday, March 16, 2011

CMD Core Course - Steinbach - This interactive workshop will introduce human resource functions, influences and strategies to managers/leaders to increase awareness and knowledge of Human Resource Principles.

Conflict Resolution: Learn to Manage Conflict More Effectively

Wednesday, March 16, 2011

CMD Core Course - This workshop will identify the sources of conflict in people's personal and work lives and review the different conflict management styles.

QUEST: Strategic Customer Care

Monday, March 14, 2011

This lunch session will give you the tools to grow your business by retaining valued customers and by attracting new ones.

Leveraging Social Capital at Work

Thursday, March 10, 2011

CMD Optional Course - This session will increase your overall "Office Intelligence" (OI) and pave the way to a more productive and positive workplace environment.

Emotional Intelligence - for achieving personal and organizational success - Steinbach

Wednesday, March 09, 2011

CMD Core Course - Steinbach - Learn to use Emotional Intelligence for professional and personal development, to build a high-performance team and to discover your next "star" performer.

Write It Right: High Performance Business Writing

Tuesday, March 08, 2011

CMD Optional Course - This fast paced workshop will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Facilitation Fundamentals - 2 Day Workshop

Thursday, March 03, 2011

CMD Optional Course - This is a two day workshop on March 3 and 4. Gain exposure to current and creative facilitation techniques and practice handling a difficult situation or participant.

Simple Rules for Healthy Organizational Change

Wednesday, March 02, 2011

CMD Core Course - This workshop explores the human dynamics of change and introduces techniques that help individuals adopt the change needed to realize business goals.

Personality in the Workplace - Steinbach

Wednesday, March 02, 2011

CMD Core Course - Steinbach - Learn to identify the different personality types and how to interact, influence and communicate effectively with each. Get an assessment of your personality type and develop action plans for individual growth.

Lean Six Sigma Yellow Belt Certification

Monday, February 28, 2011

This program is 5 half days on Mondays - February 28, March 21, 28, April 11, 25. Yellow Belt will equip all levels of the organization with foundational problem solving competencies.

Principles of Human Resource Management

Wednesday, February 23, 2011

CMD Core Course - This interactive workshop will introduce human resource functions, influences and strategies to managers/leaders to increase awareness and knowledge of Human Resource Principles.

Communicating for Change - Steinbach

Wednesday, February 23, 2011

CMD Optional Course - Steinbach - Learn how to prevent the most common mistakes when communicating change during a transition be introduced to communication knowledge, tools and techniques designed to facilitate readiness and prevent resistance.

Leveraging Social Capital at Work - Steinbach

Wednesday, February 16, 2011

CMD Optional Course - Steinbach - This session will increase your ovrall "Office Intelligence" (OI) and pave the way to a more productive and positive workplace environment.

Strategic Planning: From Vision to Action

Wednesday, February 16, 2011

CMD Optional Course - This workshop provides an overview of the strategic planning process for developing or revitalizing the organization.

Conducting Workplace Investigations

Tuesday, February 15, 2011

CMD Optional Course - At this workshop, acquire the essential knowledge and skills needed to conduct a prompt, thorough and fair workplace investigation.

Personality in the Workplace

Wednesday, February 09, 2011

CMD Core Course - Learn to identify the different personality types and how to interact, influence and communicate effectively with each. Get an assessment of your personality type and develop action plans for individual growth.

QUEST: Strategic Management Through the Balanced Scorecard

Tuesday, February 08, 2011

At this breakfast session, learn the basic principles and value of the Balanced Scorecard methodology, see how the methodology is applied and how it can be applied to employee performance management and personal goal achievement.

Growing Your Business Through Mentoring

Thursday, February 03, 2011

CMD Optional Course - This session, intended for any manager, leader, business owner or supervisor who is interested in the topic of mentoring, will introduce you to the key elements of a successful mentoring program.

Conflict Resolution: Learn to Manage Conflict More Effectively - Steinbach

Wednesday, February 02, 2011

CMD Core Course - Steinbach - This workshop will identify the sources of conflict in people's personal and work lives and review the different conflict management styles.

Practical Workshop Facilitation Skills Information Session

Friday, January 28, 2011

This breakfast session will offer participants the opportunity to sample a variety of facilitation / learning activities and to learn proven techniques that ensure participant involvement and increase motivation.

Certificate in Management Development (CMD) Winter/Spring 2011

Wednesday, January 26, 2011

The first course in this flexible Certificate Program is on January 26. The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule.

Introduction to Management: The Basics

Wednesday, January 26, 2011

CMD Core Course - This workshop is the first in the Certificate in Management Development (CMD) series. It covers the full range of management and leadership responsibilities.

Simple Rules for Healthy Organizational Change - Steinbach

Wednesday, January 26, 2011

CMD Core Course - Steinbach - This workshop explores the human dynamics of change and introduces techniques that help individuals adopt the change needed to realize business goals.

Lean Six Sigma Information Session

Tuesday, January 25, 2011

This breakfast session will provide an overview of Lean Six Sigma, along with information on upcoming Lean Six Sigma training opportunities in Manitoba. There is no cost to attend.

QUEST: Motivate This!

Friday, January 21, 2011

This lunch presentation will help participants find the time, energy and motivation needed to get the things they want/need to get done - done!

Lean Six Sigma Information Session

Thursday, January 20, 2011

This breakfast session will provide an overview of Lean Six Sigma, along with information on upcoming Lean Six Sigma training opportunities in Manitoba. There is no cost to attend.

Introduction to Management: The Basics - Steinbach

Wednesday, January 19, 2011

CMD Core Course - Steinbach - This workshop is the first in the Certificate in Management Development (CMD) series. It covers the full range of management and leadership responsibilities.

Lean Six Sigma Information Session

Tuesday, January 18, 2011

This breakfast session will provide an overview of Lean Six Sigma, along with information on upcoming Lean Six Sigma training opportunities in Manitoba. There is no cost to attend.

Changes to Workplace Safety and Health Regulation in Manitoba

Tuesday, January 11, 2011

The Province of Manitoba recently announced changes to the Workplace, Safety and Health Regulation. At this breakfast session, learn about the recent changes and have the opportunity to ask questions.

Managing Workplace Violence

Wednesday, December 15, 2010

Workshop objectives include: Understanding the social and legal framework around workplace violence, defining what violence is, and drafting and implementing a workplace violence policy and strategy.

Managing Workplace Violence

Friday, December 10, 2010

Workshop objectives include: Understanding the social and legal framework around workplace violence, defining what violence is, and drafting and implementing a workplace violence policy and strategy.

Time to Adapt: Strive to Be the Best with Linda Duxbury

Thursday, December 09, 2010

Attend this session to explore declining organizational outcomes and their link to increased work-life balance and stress, hear why you need to take action and the costs of inaction, and get ideas on how to affect positive cultural organizational change.

Project Management: A Practical Approach

Tuesday, December 07, 2010

In this two day workshop, December 7 and 8, learn how to manage your projects successfully with some practical skills such as project planning, scheduling, tracking, change management and reporting.

QUEST: Writing Email That Works

Thursday, December 02, 2010

Designed for leaders and employees who communicate by email as part of their job, this presentation focuses on writing from your reader's perspective, and putting the right information in the right place so the reader understands it and knows what to do with it.

Write It Right: High Performance Business Writing

Tuesday, November 30, 2010

This fast-paced interactive one-day course will help you to use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Emotional Intelligence For Achieving Personal and Organizational Success

Wednesday, November 24, 2010

Learn to use EI for professional and personal development, to build a high-performance team and to discover your next "star" performer. This session is presented over two mornings, on November 24 and December 1.

Work Life Alignment - Getting the Most Out of Work & Life

Tuesday, November 23, 2010

Review your personal and work life with the purpose of living a life of conscious choice in alignment with what truly matters to you in this morning workshop.

Seven Management and Planning Tools

Wednesday, November 17, 2010

This course is designed to help managers and team leaders use tools to analyze and resolve issues that are complex and difficult to get a handle on, require plenty of time to resolve, and require the involvement of team members to solve.

Conducting Workplace Investigations

Tuesday, November 16, 2010

Gain the essential knowledge and skills to conduct a prompt, thorough and fair workplace investigation.

Leading Through Coaching

Tuesday, November 09, 2010

This is an exciting hands-on opportunity to learn how to develop your skills to better influence, manage and motivate others to perform at their best.

Conducting Workplace Investigations

Friday, November 05, 2010

At this workshop, gain the essential knowledge and skills to conduct a prompt, thorough and fair workplace investigation.

Principles of Human Resource Management

Wednesday, November 03, 2010

This interactive workshop will introduce human resource functions, influences and strategies to managers and leaders to increase awareness and knowledge of Human Resource Principles.

Certificate in Leadership Development (CLD)

Monday, November 01, 2010

This program prepares you for the issues faced by leaders in the modern workplace. Be prepared to challenge your existing thoughts on leadership in this 7 day program (Nov 1, 8, 15, 22, 29, Dec 6, 13).

QUEST: Boost Your Cultural Competence

Friday, October 29, 2010

Gain a strong understanding of the current immigration demographics and trends and how they will impact the workplace.

Strategic Planning: From Vision to Action

Wednesday, October 27, 2010

This workshop provides an overview of the strategic planning process for developing or revitalizing the organization.

Write It Right: High Performance Business Writing

Tuesday, October 26, 2010

This fast-paced interactive workshop will help you use language well when you write, so that your letters, emails and reports achieve the right response from your readers.

Personality in the Workplace

Wednesday, October 20, 2010

Learn to identify the different personality types and how to interact, influence and communicate effectively with each. Determine your leadership style, the advantages, pitfalls and how to maximize your impact.

The Art of Public Speaking: From Fear to Masterpiece

Tuesday, October 19, 2010

Learn why speaking out effectively as a team member is so important. At this morning workshop you will gain tips and tricks on how to move past the fear of public speaking to develop your own style and communicate with confidence.

Simple Rules for Healthy Organizational Change

Wednesday, October 13, 2010

This workshop explores the human dynamics of change and introduces techniques that help individuals adopt the change needed to realize business goals.

QNET Excellence Conference - Infinite Possibilities

Wednesday, October 06, 2010

Attend this inspiring, eye-opening and mind-expanding conference that invites you to see and experience the truth that "All that will ever be possible is already possible."

Introduction to Management: The Basics

Wednesday, September 29, 2010

This workshop covers the full range of management and leadership responsibilities from planning, budgeting and scheduling; to organizing and staffing; to directing and supporting staff; and to controlling and problem solving.

QUEST: Five Most Common Misconceptions About Organizational Change

Friday, September 24, 2010

Designed for leaders and individuals involved in organizational change, this interactive session introduces participants to some of the common misconceptions about organizational change and how an organizational change effort can be sabotaged, often before it has even started.

The Importance of Coaching.

Tuesday, September 21, 2010

Take time to attend this breakfast session to learn about the benefits of a coaching culture, the benefits of a coaching style of leadership and the types of coaching relationships.