Championing Diversity and Inclusion:

Getting DEI-Ready in the Workplace

In this workshop, made up of two interactive sessions, you’ll be introduced to four essential tools for championing diversity and inclusion while managing (un)conscious bias. 

If you lead, manage, supervise or work with a diverse group of people, in person or virtually, you will need to know how to champion diversity and inclusion.

Learning Objectives:

Provide relevant content and tools for participants to use in developing the necessary skills for knowing how to champion diversity, equity and inclusion within their workplaces using the following tools:

  • The visible and invisible aspects of the Diversity Grid.
  • Improvisation as a communication tool helps you skillfully navigate unexpected diversity and inclusion-related sensitive and potentially conflictual situations. 
  • Holding Council is a tried and proven communication tool well-suited for building inclusion and diversity within the workplace.
  • The AADCA Tool for Asking Questions is a coaching technique for using five specific types of questions to navigate any situation.

Skills Taught:

  • Use AADCA Coaching Questions while managing and supervising employees
  • Use specific coaching phrases to navigate potentially conflictual situations
  • Use Holding Council during one-on-one or group interactions

Tool & Techniques Provided:

  • AADCA Questions
  • Improvisation Coaching Framework
  • Holding Council Coaching Framework
  • The Diversity Grid


Phyllis Reid-Jarvis (she/her), MPH, PCC.
Founder and Principal, Ultimate Potentials


Phyllis Reid-Jarvis is the founder and principal at Ultimate Potentials Corporation, a business consultancy with over 25 years of combined experience in health, leadership, and social justice. Her team helps leaders create workplaces that are focused on harnessing their people’s full human potential.

A Professional Certified Executive Coach with the International Coaching Federation (ICF), Phyllis holds a Master of Public Health from the University of Manitoba’s Community Health Sciences Program and a Graduate Certificate in Health and Aging. She is a certified MBTI Practitioner, and a certified Psychological Health and Safety Workplace Advisor.

Phyllis’ career allowed her to work internationally, nationally, and locally in the area of organizational development as an executive and leadership coach, trainer, and consultant. She is the author of books and manuals on health, has written training programs on leadership, and coaching skills for leaders, as well as programs for organizations such as: Pathways to Diversity, Equity, and Inclusion and P.A.U.S.E. a program about transformational leadership practices and ‘hacks’ used by leaders who lead.


  • QNET Members: $579.00 + GST  QNET member list
  • Event Partners (if available, they are listed below): $579.00 + GST
  • Non-Members: $669.00 + GST  Join QNET

Please review event Terms & Conditions

Cancellations (by the attendee) must be received in writing no later than 8 days prior to the course start. 

Course Credits

An optional course (worth 10.5 credit hours) in the 10 day (70 credit hour) QNET Certificate in Management Development (CMD)

Championing Diversity and Inclusion :
Getting DEI-Ready in the Workplace

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Course not currently scheduled
8:45 am to 2:00 pm (both days) = 1.5 day course
Virtual, zoom
Member: $579.00 (+GST)
Event Partner: $579.00 (+GST) see list below
Non-Member: $669.00 (+GST)