Management Essentials (virtual)

Tuesday, May 18, 2021

CMD Core Course (TWO mornings, May 18 & 19) - Learn the responsibilities of a leader and a manager, how to develop individuals and teams to peak performance, and review the different leadership models.

Certificate in Management Development (CMD) - Spring 2021 (virtual)

Tuesday, May 18, 2021

The CMD is designed to meet your individual performance and training needs while working within your busy and demanding schedule. The spring CMD Program begins on May 18, 2021.

Emotional Intelligence Skill Development (virtual)

Thursday, May 20, 2021

At this half day workshop, review how to use the three E's of Emotional Intelligence - Emotional Self Awareness, Emotional Expression, and Empathy - to achieve greater success personally and professionally.

Writing Customer-Focused Letters (virtual)

Tuesday, May 25, 2021

Learn techniques for writing letters that reflect the customer's perspective, provide meaningful information, create goodwill, deal with sensitive or difficult issues, and more.

Emotional Intelligence (virtual)

Wednesday, May 26, 2021

CMD Core Course (TWO mornings, May 26 & 27) - Emotionally intelligent people form strong relationships, communicate effectively, are authentic, develop trust, and cope effectively in difficult circumstances. Find out if you have it, why you need it and how to develop it at this workshop.

Performance Development & Learning (virtual)

Thursday, May 27, 2021

CFD Core Course & CMD Optional Course - In this workshop you will explore how to solve your performance improvement, development and learning challenges with a clear plan, process and measurement.

Certificate in Facilitation & Design (CFD) - Spring 2021 (virtual)

Thursday, May 27, 2021

QNET's Certificate in Facilitation & Design (CFD) provides you with techniques to solve your performance improvement challenges, design sessions that support learning, hone your facilitation skills, and deliver sessions in a virtual environment.

Personality and Effective Leadership (virtual)

Tuesday, June 01, 2021

CMD Core Course (TWO mornings, June 1 & 2) - Learn to identify and communicate with different personality types. Get your own assessment using Myers Briggs Personality Type Indicator (MBTI) and develop an action plan.

Session Design Workshop (virtual)

Thursday, June 03, 2021

CFD Core Course & CMD Optional Course - In this workshop, you will explore how to design sessions such as workshops, facilitated sessions, meetings, consultations or educational marketing events.

Building Resilient Teams (virtual)

Tuesday, June 08, 2021

CMD Core Course (Two mornings - Jun 8 & 15) - Equip leaders and teams with the attitudes, skills and processes needed to effectively navigate challenging situations and quickly recover from conflict in ways that build team resilience.

Simple Rules for Organizational Change (virtual)

Thursday, June 10, 2021

CMD Core Course - Explore the human dynamics of change and learn how to help individuals adopt the change needed to realize business goals.

Mental Health First Aid (virtual)

Wednesday, June 16, 2021

CMD Optional Course - This virtual workshop includes self-directed online learning along with two morning virtual sessions on June 16 & 17, 2021.

Advanced Facilitation Skills (virtual)

Thursday, June 17, 2021

CFD Core Course & CMD Optional Course - In this workshop you will sharpen your ability to use facilitation skills and develop the confidence to facilitate, teach, lead and present to audiences of any size.

Crucial Conversations (virtual)

Monday, June 21, 2021

CMD Optional Course - At this virtual training (held over 5 mornings, June 21-25), you will learn skills for creating alignment and agreement by fostering open dialogue around high-stakes topics.

Writing Effective Minutes (virtual)

Monday, June 21, 2021

CMD Optional Course - Learn tools and techniques for mastering the art of writing effective minutes, including note-taking, summarizing, interacting with the chair, using clear language and templates, developing agendas, and more.

Facilitation in a Virtual Environment (virtual)

Thursday, June 24, 2021

CFD Core Course & CMD Optional Course - In this workshop you will examine the unique challenges of virtual facilitation, and develop the ability to use a variety of interactive techniques and activities to create successful virtual sessions.

BOOK PURCHASE: You Are Awesome by Neil Pasricha

Sunday, December 12, 2021

Purchase a copy of the book You Are Awesome by Neil Pasricha, Opening Keynote at the 2021 QNET Conference for Leaders